Classroom Support

Classroom Support provides complete audiovisual and communication services in support of MSU's mission of teaching, research, outreach, and public service.

 
Digital Classroom Support - Student Request Report an Issue Request Classroom Software Request Event Audiovisual (A/V) Equipment Request Health College Classroom and Event Support Request Health College TDX Account

Related Articles (11)

Classroom Support - General Information About Health College Computer Lab Usage
This article provides an overview of the Health College computer lab policy and usage.
Classroom Support - How To Request Support for Health College Events Using the Health College Request System (External)
Following these steps will submit a request for support for a Health College event using the Health College Request system.
Classroom Support - How To Request Support for Health College Events Using the ITHelp Client Portal
Following these steps will submit a request for support for a Health College event using this Client Portal.
Classroom Support - Printing 11x17 Tabloid Formatted Documents in Computer Classrooms
This article provides general information on how to print an 11x17 formatted Tabloid document to a color printer when logged in to a machine in a Computer Classroom. (Tabloid printing is not available using web print).
Classroom Support - Training Video and Reference Guide for the Digital Cart Technology
This is a link to a 15 minute training video that teaches how to use the new digital technology carts available in classrooms. Also included is a link to the full reference guide for the carts.
Classroom Support - User Installed Software in Computer Classrooms
Computerlab users are local Administrators on the computer and have full rights to install new software or plug-ins on the computer. However, upon logout, all changes made to the computer will be erased.
Classroom Support - Which Presentation & Lecture Capture Tool Should I Use?
There are many different tools that can capture and preserve presentations and lectures. This graphic lays out the common features in a convenient table for comparison
Computer Lab - Error: "The System Administrator has Locked the Mouse and Keyboard"
To enforce social distancing, certain computer lab machines have been locked remotely. There are physical signs on the computers as well. If someone tries to access the machine anyway, they will get this message.
How To Use the Cameras in Select Business College Complex Minskoff Pavillion (BCCPV) Rooms
Following these instructions will operate the cameras in these rooms and enable you to record your lectures.
What Applications Are Available in the Computer Labs?
Most computer labs have a standard set of applications available, but some software has limited availability.
Zoom Web Conferencing - General Support for COM Zoom Provided by Classroom Support
Classroom Support has been doing some support for COM Zoom. This article details what that support looks like throughout the process.

Details

Service ID: 549
Created
Sun 2/5/23 5:33 PM
Modified
Thu 4/18/24 3:43 PM

Service Offerings (6)

Digital Classroom Support - Student Request
Digital Classroom Services Student Task Form. This is for completed lab, mic, and printer checks only.
Report an Issue in a Classroom
Faculty and staff members can report issues they have encountered in a classroom to request assistance from the Academic Technology Support teams.
Classroom Software
MSU IT manages about 30 computer labs and close to 350 technology classrooms across campus accessed by students, faculty, and staff using their MSU NetID. (See the computer lab locations and hours.) Faculty and instructors can request additional software for specific teaching needs.
Event Audiovisual (A/V) Equipment
Request audiovisual (A/V) equipment, such as microphones, projectors, and other devices, and services for an event (non-course related activity). This type of equipment and services is available for additional charge.
Health College Classroom and Event Support
AV support for HHP classrooms, lecture halls and small group rooms, including CBT support and iClicker information
Health College TDX Account
Request access or group memberships in the Michigan State University Health Sciences instance of TeamDynamix (TDX)