Classroom Support

Classroom Support provides complete audiovisual and communication services in support of MSU's mission of teaching, research, outreach, and public service.

 
Report an Issue Request Classroom Software Request Event Audiovisual (A/V) Equipment Request Health College Classroom and Event Support Request Health College TDX Account

Related Articles (12)

This article provides an overview of the Health College computer lab policy and usage.
Following these steps will submit a request for support for a Health College event using the Health College Request system.
Following these steps will submit a request for support for a Health College event using this Client Portal.
This article provides general information on how to print an 11x17 formatted Tabloid document to a color printer when logged in to a machine in a Computer Classroom. (Tabloid printing is not available using web print).
There is a known bug with some of the microphones firmware that basically needs to just get the slider back in sync. Toggling the mute switch back and forth may resolve the issue.
This is a link to a 15 minute training video that teaches how to use the new digital technology carts available in classrooms. Also included is a link to the full reference guide for the carts.
Computerlab users are local Administrators on the computer and have full rights to install new software or plug-ins on the computer. However, upon logout, all changes made to the computer will be erased.
Most computer labs have a standard set of applications available, but some software has limited availability.
There are many different tools that can capture and preserve presentations and lectures. This graphic lays out the common features in a convenient table for comparison
To enforce social distancing, certain computer lab machines have been locked remotely. There are physical signs on the computers as well. If someone tries to access the machine anyway, they will get this message.
Following these instructions will operate the cameras in these rooms and enable you to record your lectures.
Classroom Support has been doing some support for COM Zoom. This article details what that support looks like throughout the process.

Service Offerings (5)

Report an Issue in a Classroom
Faculty and staff members can report issues they have encountered in a classroom to request assistance from the Academic Technology Support teams.
Classroom Software
MSU IT manages about 30 computer labs and close to 350 technology classrooms across campus accessed by students, faculty, and staff using their MSU NetID. (See the computer lab locations and hours.) Faculty and instructors can request additional software for specific teaching needs.
Event Audiovisual (A/V) Equipment
Request audiovisual (A/V) equipment, such as microphones, projectors, and other devices, and services for an event (non-course related activity). This type of equipment and services is available for additional charge.
Health College Classroom and Event Support
AV support for HHP classrooms, lecture halls and small group rooms, including CBT support and iClicker information
Health College TDX Account
Request access or group memberships in the Michigan State University Health Sciences instance of TeamDynamix (TDX)