Unified Messaging is a feature of the Avaya voicemail system that allows users to receive copies of voicemails left on their work phone in their MSU email account. This allows the user to know that a message was left for them and allows them to listen to it over their computer remotely. Users can also use the Web Access function to listen to their voicemails through a web browser.
MSU provides telephone services and need-specific telephone systems throughout campus.
Multimedia Contact Center to allow agents to receive calls, emails, SMS, webchats and distribute work.
MSU operates and maintains the campus two-way radio system to provide reliable, high-quality two-way radio indoor/outdoor coverage on MSU’s campus.
Use this form to request Telecom Infrastructure services. This form is for internal MSU IT Infrastructure staff ONLY.
Zoom is a cloud-based platform for video and audio conferencing, mobile collaboration, and simple online meetings. MSU Zoom uses OKTA log-in.