My Recently Visited Services

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Other Clinical Systems provides support for various healthcare-related software applications and platforms. These systems are designed to streamline processes, enhance patient care, and improve overall efficiency within the healthcare organization.

Security Training, or Security Awareness Training, is an educational program designed to equip the users of IT services with knowledge and skills to protect themselves and the organization from cyber threats and security breaches. It focuses on building a security-conscious mindset and empowering users to recognize, avoid, and report potential security risks.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.

Medtrics is a cloud-based medical education management platform used by the College of Osteopathic Medicine (COM) and College of Veterinary Medicine (CVM). It supports curriculum management, student scheduling, clinical education, evaluations, grade management, competencies, case logs, reporting, and other academic administrative functions.

Incident Response oversees investigation of security events with the goal of identifying whether they represent compromise or breach of University security.  In either case, it falls to IR to determine the severity. We also aid in misconduct and internal investigations.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

JustInTime Medicine is a cloud based content creation and delivery system aimed at undergraduate medical education. It is the platform for support of, and the delivery vehicle for the CHM new Shared Discovery Curriculum. Functionality includes: real time

This service provides data and reporting support to Sponsored Programs Administration, Office of Research Regulatory Support and other campus units for their adhoc reporting needs by integrating data from various enterprise applications like KC, KFS, CLICK, OOI and HR. This service ensures data accuracy and finds the research trends using several metrics which will lead to better management decisions.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.

The Research Technology Services Consulting team has an intake process of 9 questions to evaluate requests and broker support to the appropriate technology services in ITS and across campus. These requests are usually followed up with a meeting to assist faculty, staff or students, to gain technology support and review additional aspects of their research workflows. This facilitation service provides project management and direct support as needed.

MSU’s Enterprise Financial Systems comprise an integrated suite of platforms that support end-to-end financial operations across the University. They are available to the MSU community, including faculty, staff, and students, in alignment with their assigned roles and responsibilities.

Technology, tools and support for using Enterprise Generative AI platforms and development environments. Support services include chatbot and prompt creation assistance, as well as assistance with Generative AI application development. (See Generative AI Platforms below for the current list of supported Generative AI Platforms).

OS and Application Configuration Management specializes in seamlessly  maintaining Apple and Microsoft Windows devices, encompassing tasks such as OS and application settings. The service offers a diverse array of distribution methods for licensed software, ensuring that the software needs of faculty and staff are effectively met.

Administration of the Enterprise Budget System and Budget website.

GRC provides services related to the creation/drafting of IT and IT security policy, review of policy, enforcement of policy, as well as general consulting about policy. This includes additional documentation as it relates to policy including standards, guidelines, and process and procedures. Additionally, GRC can provide consulting/review/assessment/attestation of numerous areas of compliance as it relates to: PCI DSS, HIPAA, FERPA, GLBA, CUI, CMMC, NIST SP 800-xxx, CJIS, ITAR, NDAA 889, NSPM-33, etc.

MSU IT has options for both traditional analog fax line service that can connected to your physical fax or multi-function printer and the MSU Fax Service which is a server-based offering eliminating the need for a physical device.

Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.

Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).