My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

IPF IT supports workstation hardware and software, printer, file management, and mobile device consulting, procurement, and support.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

MSU business units rely on computing technology which needs to be protected from malicious code and threats. Endpoint Protection software helps ensure computing resources do not execute malicious code, alerts to threats, and facilitates remediation and response efforts.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

At the MSU Data Center, we provide guidance and facilitation through the entire colocation onboarding process, including requirements gathering, capacity planning, rack assignment, power provisioning, and network configuration.

Enterprise Data Warehouse provides access to a central data repository used for the collection and sharing of university related data. MSU’s enterprise data warehouse is commonly known as the MSUEDW and resides on an Oracle database.  It provides data that can be used to support the reporting, data analysis and general data needs of the university. The MSUEDW collects data from the university’s business systems (HR, Payroll, Finance, Organizational, IPF), student systems (Campus Solutions, D2L), research systems (KCRA, Contract Grants) and various other supporting applications and data sources.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Database Services supports the configuration, installation, administration and maintenance of Oracle and SQL database services.

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.

Enterprise Generative AI Platform offerings for the University.

Continual Service Improvement (CSI) aims to improve the quality of services by learning from past successes and failures.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. MSU IT manages the web hosting account setup and routine system tasks.

The Backup and Recovery service safeguards customer data via CommVault through reliable and automated daily backups across diverse environments, including physical and virtual servers, Elastic Storage, cloud platforms and more. It ensures data can be restored in the event of ransomware, corruption, or loss, with recovery options available for up to 60 days. The service offers self-guided or assisted recovery options and provides access to enterprise-grade infrastructure supporting mission-critical systems.

Application Testing is the systematic process of evaluating software applications to ensure they meet specified requirements, function as intended, and deliver high-quality user experiences before they are released to end users. MSU's Quality Assurance (QA) team offers two primary testing services: Functional Testing and Automated Testing.

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

GRC provides services related to the creation/drafting of IT and IT security policy, review of policy, enforcement of policy, as well as general consulting about policy. This includes additional documentation as it relates to policy including standards, guidelines, and process and procedures. Additionally, GRC can provide consulting/review/assessment/attestation of numerous areas of compliance as it relates to: PCI DSS, HIPAA, FERPA, GLBA, CUI, CMMC, NIST SP 800-xxx, CJIS, ITAR, NDAA 889, NSPM-33, etc.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

MSU business units use web sites for marketing and web applications to meet business objectives. Web Application Firewalls protect the applications from known threats and attackers by front-ending browser client communications.