My Recently Visited Services

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Administration of the Enterprise Budget System and Budget website.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

MSU business units rely on computing technology which needs to be protected from malicious code and threats. Endpoint Protection software helps ensure computing resources do not execute malicious code, alerts to threats, and facilitates remediation and response efforts.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Application development, integration, and support of custom and vended applications in support of the Office of Financial Aid.

Fill out this form to request services from MSU IT’s Instructional Technology and Development team. We can help you with creative and technical instructional technology and accessibility in course development.

Facilities Services involves the planning, conceptualization, and implementation of interior office spaces within our professional MSU IT setting. This service aims to create functional, aesthetically pleasing, and efficient work environments that align with the organizations goals, brand identity, and the needs of leadership and their staff.

Some services have a cost associated with them, and these services are billed to customers using a centralized billing process. Billing includes the assignment of time, materials, and other costs to applicable work orders. The Billing teams maintain price lists in billing systems (e.g., Planon, Pinnacle), monitors and tracks receipt of purchases made.

The IT Service Portfolio is the complete set of services that are managed by the MSU IT (including retired and emerging services) and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new service development, and ongoing improvement plans resulting from continual improvement initiatives.

Vulnerability management is a continuous process that involves identifying, assessing, and remediating security weaknesses (vulnerabilities) in systems, applications, and software to reduce the risk of cyberattacks and data breaches. It's an ongoing effort to minimize the organization's attack surface and ensure the integrity of its IT infrastructure.

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

Spartan Card provisioning and troubleshooting for MSU students, faculty, staff, and affiliated persons is handled by the ID Office. A Spartan Card can be used for door and parking access, meal plans, library borrowing, recreational sports facilities access and athletic ticketing. Spartan Card acquisition and usage details can be found at idoffice.msu.edu.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

Workstation Support offers hardware support to academic, administrative, clinical, and research units. The Workstation Management Support (WMS) teams partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout the entire assets lifecycle.

Incident Response oversees investigation of security events with the goal of identifying whether they represent compromise or breach of University security.  In either case, it falls to IR to determine the severity. We also aid in misconduct and internal investigations.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Learning Space and Digital Classroom Support provide technical assistance for the audiovisual and IT equipment in MSU classrooms. When technology issues arise during classes, MSU IT analysts respond promptly to troubleshoot and resolve the problem, ensuring minimal disruption to teaching and learning activities.

The Backup and Recovery service safeguards customer data via CommVault through reliable and automated daily backups across diverse environments, including physical and virtual servers, Elastic Storage, cloud platforms and more. It ensures data can be restored in the event of ransomware, corruption, or loss, with recovery options available for up to 60 days. The service offers self-guided or assisted recovery options and provides access to enterprise-grade infrastructure supporting mission-critical systems.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

Campus Project Management Systems (CPMS) supports the development, integration, support, training, and data analysis of vended applications that focus on Campus Project Management - namely, Unifier, PlanGrid, AutoDesk Build, Monday.com and Talent LMS.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University admission reports. ​Consult with various university community members to provide knowledge and guidance on student data.