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Other Clinical Systems provides support for various healthcare-related software applications and platforms. These systems are designed to streamline processes, enhance patient care, and improve overall efficiency within the healthcare organization.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

​​​​​​​Web Conferencing is a cloud-based solution that enables individuals and organizations to conduct virtual meetings, webinars, and collaborative sessions over the internet. It eliminates the need for on-premise infrastructure and provides users with a scalable, cost-effective, and easily accessible platform for communication.

MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. MSU IT manages the web hosting account setup and routine system tasks.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Technologies and tools that support converting raw data into actionable insights, find trends, and prescribe certain courses of action. Specific tools supported include: Cognos, Tableau, and Power BI.

The F5 Load Balancer can optimize the speed and reliability of your applications via both network and application layers. Using real-time protocol and traffic management decisions based on application and server conditions, extensive connection management, and TCP and content offloading, which dramatically improves page load times and the user experience.

MSU computing resources generate system logs about operational issues and security alerts. These logs must be protected, retained, and be retrievable by IT to support MSU business operations. ​​​​​​​SIEM technology helps meet these requirements and provide security intelligence.

Health Information Security provides compliance advice and performs services required by the HIPAA Security rule.

Technologies and tools that help in maintaining, controlling, changing, and reassembling content that is used in MSU's websites and webpages.

Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University admission reports. ​Consult with various university community members to provide knowledge and guidance on student data.

The University’s Contact Center software solutions help campus departments create call centers to allow them to work more efficiently by streamlining how they manage communication. These tools can support multiple channels—like phone calls, texts, chat, email, and social media—and use smart workflows to route messages quickly to the right place. Optional AI tools can be designed to help speed up responses and improve customer service. Real-time and historical analytics provide insights into performance and growth needs, making it easier to manage and improve operations.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Administrative Support Services refers to the administrative tasks and functions provided to MSU IT. This service is designed to assist clients in managing and streamlining their day-to-day administrative responsibilities, allowing them to focus on their core activities and strategic objectives.

Application development, integration, and support of web applications that support the work of the Admissions Office.

Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.

MSU business units use web sites for marketing and web applications to meet business objectives. Web Application Firewalls protect the applications from known threats and attackers by front-ending browser client communications.

Facilities Management Support is the practice of coordinating people, processes, and technology to ensure that a building or facility is safe, comfortable, efficient, and functional. Facilities Management Professionals are responsible for a wide range of tasks that include maintenance, security, cleaning, catering, waste disposal, space planning, health and safety, and energy management.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Learning Space and Classroom Design and Engineering supports design, media and technology equipment installation for university learning spaces, classrooms, computer labs, and conference rooms. A consultation with MSU IT will help determine and meet your department’s specific needs for room configurations and budgetary estimates.

Vended Product Administration is the management and maintenance of vended product platforms.