My Recently Visited Services

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Reviewing courses and software applications against WCAG Standards.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Educational Systems provides technical assistance and guidance for the university’s Learning Management System (LMS), online course platforms, and other educational technologies such as Turnitin, Piazza, beSocratic, Packback, Respondus, iThenticate, and Eli Review. This includes troubleshooting system issues and ensuring the seamless operation of these platforms. Additionally, the service manages third-party integration requests to enhance the university’s digital learning environment.

​​​​​​​Web Conferencing is a cloud-based solution that enables individuals and organizations to conduct virtual meetings, webinars, and collaborative sessions over the internet. It eliminates the need for on-premise infrastructure and provides users with a scalable, cost-effective, and easily accessible platform for communication.

Vended Product Administration is the management and maintenance of vended product platforms.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

4-H Club Management offers staff a simplified process for submitting requests to create, update, or dissolve a “club” in 4-H Online. It is designed to support counties in establishing new clubs or entities, making changes to existing ones, and disbanding or archiving those no longer active.

Other Clinical Systems provides support for various healthcare-related software applications and platforms. These systems are designed to streamline processes, enhance patient care, and improve overall efficiency within the healthcare organization.

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

GRC provides services related to the creation/drafting of IT and IT security policy, review of policy, enforcement of policy, as well as general consulting about policy. This includes additional documentation as it relates to policy including standards, guidelines, and process and procedures. Additionally, GRC can provide consulting/review/assessment/attestation of numerous areas of compliance as it relates to: PCI DSS, HIPAA, FERPA, GLBA, CUI, CMMC, NIST SP 800-xxx, CJIS, ITAR, NDAA 889, NSPM-33, etc.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Learning Space and Classroom Design and Engineering supports design, media and technology equipment installation for university learning spaces, classrooms, computer labs, and conference rooms. A consultation with MSU IT will help determine and meet your department’s specific needs for room configurations and budgetary estimates.

Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).

Technology, tools and support for using Enterprise Generative AI platforms and development environments. Support services include chatbot and prompt creation assistance, as well as assistance with Generative AI application development. (See Generative AI Platforms below for the current list of supported Generative AI Platforms).

MSU Guest Account (formerly Community ID) grants limited access to web-based MSU services for users who are not affiliated with MSU directly. Users typically include members of the general public who sign up for non-credit courses, distance learners, and parents, guardians, and others invited by a student to access their information (such as MSU financial systems). Students enrolled in credit classes should log in to MSU resources using their NetID and should not register for a Guest Account.

MSU IT provides Learning Space and Classroom Repair to MSU faculty, staff, and administrators when media equipment and technical assistance is needed for regularly scheduled classes, computer lab classes, commencement, training sessions, or special events.

Visit https://ecommerce.msu.edu to learn about best practices, Michigan State University standards, and available tools for accepting credit and debit card payments at MSU.