My Recently Visited Services

Enterprise Generative AI Platform offerings for the University.

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

MSU’s Enterprise Financial Systems comprise an integrated suite of platforms that support end-to-end financial operations across the University. They are available to the MSU community, including faculty, staff, and students, in alignment with their assigned roles and responsibilities.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

​Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University enrollment and term end reports. ​Consult with various university community members to provide knowledge and guidance on reports.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

A step beyond file shares, File Services leverages elastic storage as an enterprise-class storage system with a growing set of feature tiers, producing the right price point for a variety of storage needs. It provides secure, scalable storage, which includes automatically captured recovery points.

Enterprise Data Warehouse provides access to a central data repository used for the collection and sharing of university related data. MSU’s enterprise data warehouse is commonly known as the MSUEDW and resides on an Oracle database.  It provides data that can be used to support the reporting, data analysis and general data needs of the university. The MSUEDW collects data from the university’s business systems (HR, Payroll, Finance, Organizational, IPF), student systems (Campus Solutions, D2L), research systems (KCRA, Contract Grants) and various other supporting applications and data sources.

IPF IT supports workstation hardware and software, printer, file management, and mobile device consulting, procurement, and support.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

Manage and maintain MSU IT account ledgers and budgets (fiscal officer requirements). Budget planning and forecasting. Financial analysis, problem solving, and education. Cost containment and spend optimization.

Vulnerability management is a continuous process that involves identifying, assessing, and remediating security weaknesses (vulnerabilities) in systems, applications, and software to reduce the risk of cyberattacks and data breaches. It's an ongoing effort to minimize the organization's attack surface and ensure the integrity of its IT infrastructure.

Business analysis is the practice of identifying business needs and determining the best solutions to address them. We work collaboratively with our partners to analyze existing processes, define solutions, and ensure alignment with strategic goals. Our services are organized into three levels of engagement, designed to meet a range of needs—from initial process mapping and analysis to in-depth assessments and full project support.

Student Feedback Systems Support provides assistance with the tools and platforms used to collect and analyze student feedback, such as SPLS (Explorance Blue). This includes support for survey tools, course evaluation systems, and other feedback mechanisms that help improve the educational experience by gathering student input.

The Workstation Refresh service is a strategic initiative aimed at maintaining a modern, secure, and efficient computing environment across the organization. The service involves the systematic replacement and upgrade of aging desktop and laptop computers, peripherals, and related hardware on a scheduled basis—typically every 4 years.

Vended Product Administration is the management and maintenance of vended product platforms.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.