My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.

Technologies and tools that help in maintaining, controlling, changing, and reassembling content that is used in MSU's websites and webpages.

Vulnerability management is a continuous process that involves identifying, assessing, and remediating security weaknesses (vulnerabilities) in systems, applications, and software to reduce the risk of cyberattacks and data breaches. It's an ongoing effort to minimize the organization's attack surface and ensure the integrity of its IT infrastructure.

Vended Product Administration is the management and maintenance of vended product platforms.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Application development, integration, and support of enterprise and unit IT applications for the Sponsored Programs Administration office.

OS and Application Configuration Management specializes in seamlessly  maintaining Apple and Microsoft Windows devices, encompassing tasks such as OS and application settings. The service offers a diverse array of distribution methods for licensed software, ensuring that the software needs of faculty and staff are effectively met.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

MSU Mobile application development, maintenance, and integration.

Knowledge Management (KM) is the process to identify, create, represent, distribute, and enable adoption of learning experiences. Such learning experiences encompass knowledge, either embodied in individuals or embedded in organizational standards and practices.

The IT Service Portfolio is the complete set of services that are managed by the MSU IT (including retired and emerging services) and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new service development, and ongoing improvement plans resulting from continual improvement initiatives.

The IT Product Portfolio is the complete set of products that are managed by the MSU IT and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new product development, and ongoing improvement plans including maintenance and refreshes.

Procurement of IT commodities and services with location tracking of equipment/assets/inventory. Maintains/audits perpetual physical inventory of assigned commodities and service, cost controls, and compliance standards (e.g., University’s Capital Asset Management/CAM requirements). Coordinates return merchandise.

Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.

Facilities Management Support is the practice of coordinating people, processes, and technology to ensure that a building or facility is safe, comfortable, efficient, and functional. Facilities Management Professionals are responsible for a wide range of tasks that include maintenance, security, cleaning, catering, waste disposal, space planning, health and safety, and energy management.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Customer Relationship Management (CRM) service provides technology that allows MSU to reach past the local Spartan community across the globe. It allows meaningful connections with donors, current and prospective students, researchers, parents, and affiliates.

The University’s Contact Center software solutions help campus departments create call centers to allow them to work more efficiently by streamlining how they manage communication. These tools can support multiple channels—like phone calls, texts, chat, email, and social media—and use smart workflows to route messages quickly to the right place. Optional AI tools can be designed to help speed up responses and improve customer service. Real-time and historical analytics provide insights into performance and growth needs, making it easier to manage and improve operations.

Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).

Campus Project Management Systems (CPMS) supports the development, integration, support, training, and data analysis of vended applications that focus on Campus Project Management - namely, Unifier, PlanGrid, AutoDesk Build, Monday.com and Talent LMS.

MSU’s campus cable television network serves university-owned department buildings, residence halls, and university apartments.

Administration of the Enterprise Budget System and Budget website.

Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University admission reports. ​Consult with various university community members to provide knowledge and guidance on student data.