My Recently Visited Services

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

MSU Guest Account (formerly Community ID) grants limited access to web-based MSU services for users who are not affiliated with MSU directly. Users typically include members of the general public who sign up for non-credit courses, distance learners, and parents, guardians, and others invited by a student to access their information (such as MSU financial systems). Students enrolled in credit classes should log in to MSU resources using their NetID and should not register for a Guest Account.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Vulnerability management is a continuous process that involves identifying, assessing, and remediating security weaknesses (vulnerabilities) in systems, applications, and software to reduce the risk of cyberattacks and data breaches. It's an ongoing effort to minimize the organization's attack surface and ensure the integrity of its IT infrastructure.

Virtual Private Network (VPN) is used to secure remote access to internal-only (non-public) services. MSU faculty and staff need to connect to trusted computing resources from remote networks across the general public Internet. ​​​​​​​VPN provides secure remote access and protects these communications across untrusted networks.

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. MSU IT manages the web hosting account setup and routine system tasks.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

GRC provides services related to the creation/drafting of IT and IT security policy, review of policy, enforcement of policy, as well as general consulting about policy. This includes additional documentation as it relates to policy including standards, guidelines, and process and procedures. Additionally, GRC can provide consulting/review/assessment/attestation of numerous areas of compliance as it relates to: PCI DSS, HIPAA, FERPA, GLBA, CUI, CMMC, NIST SP 800-xxx, CJIS, ITAR, NDAA 889, NSPM-33, etc.

The Workstation Refresh service is a strategic initiative aimed at maintaining a modern, secure, and efficient computing environment across the organization. The service involves the systematic replacement and upgrade of aging desktop and laptop computers, peripherals, and related hardware on a scheduled basis—typically every 4 years.

​​​​​​​Web Conferencing is a cloud-based solution that enables individuals and organizations to conduct virtual meetings, webinars, and collaborative sessions over the internet. It eliminates the need for on-premise infrastructure and provides users with a scalable, cost-effective, and easily accessible platform for communication.

Development, maintenance, and monitoring of web content and applications.

MSU Educational Technology’s Instructional Technology and Development team provides design and accessibility consultation, and media production support for MSU departments. Services are provided free of charge for all credit bearing courses, and at a flat rate for non-credit, grant funded and other projects.

Vended Product Administration is the management and maintenance of vended product platforms.

This service includes application development, integration, and support for systems across Finance (websites for finance, risk management and insurance, treasury and financial management, and controller) including examples such as Plant Cash Reports, Returned Check Systems, PCI Inventory, PCI ISA services, Credit card system, Service Center Billing Certification, Training system support, Accessibility Liaisoning etc.

MSU IT: Educate and support MSU IT in delivering IT services to the MSU Community through development and delivery of learning opportunities (instructor-led and asynchronous) and creation of documentation and resources.
MSU Community: Educate and support the MSU Community in adopting and using MSU IT services and tools to their full potential through development and delivery of learning opportunities (instructor-led and asynchronous) and creation of documentation and resources.

Survey Systems Support provides assistance with the creation, distribution, and analysis of surveys used within the university. This includes support for survey tools such as Qualtrics and SPLS, troubleshooting technical issues, and offering guidance on best practices for survey design and data collection.

Student Feedback Systems Support provides assistance with the tools and platforms used to collect and analyze student feedback, such as SPLS (Explorance Blue). This includes support for survey tools, course evaluation systems, and other feedback mechanisms that help improve the educational experience by gathering student input.

Software Support encompasses the end-to-end management of software and licenses across workstation and cloud environments. It includes the distribution and installation of applications through physical media, online deployment methods, and centralized license servers. Support extends to troubleshooting installation issues, resolving licensing conflicts, and ensuring compliance with institutional software policies. The service is designed to streamline access to essential tools while maintaining operational efficiency and security.

Security Training, or Security Awareness Training, is an educational program designed to equip the users of IT services with knowledge and skills to protect themselves and the organization from cyber threats and security breaches. It focuses on building a security-conscious mindset and empowering users to recognize, avoid, and report potential security risks.

MSU computing resources generate system logs about operational issues and security alerts. These logs must be protected, retained, and be retrievable by IT to support MSU business operations. ​​​​​​​SIEM technology helps meet these requirements and provide security intelligence.