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MSU Educational Technology’s Instructional Technology and Development team provides design and accessibility consultation, and media production support for MSU departments. Services are provided free of charge for all credit bearing courses, and at a flat rate for non-credit, grant funded and other projects.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

MSU Tech Store is a campus retail outlet that provides hardware and software strategy, procurement, and distribution for students, researchers, instructors, and support staff. These include just in time hardware, products and services inventory offerings.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Facilities Management Support is the practice of coordinating people, processes, and technology to ensure that a building or facility is safe, comfortable, efficient, and functional. Facilities Management Professionals are responsible for a wide range of tasks that include maintenance, security, cleaning, catering, waste disposal, space planning, health and safety, and energy management.

MSU’s campus cable television network serves university-owned department buildings, residence halls, and university apartments.

Continual Service Improvement (CSI) aims to improve the quality of services by learning from past successes and failures.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

The Research Technology Services Consulting team has an intake process of 9 questions to evaluate requests and broker support to the appropriate technology services in ITS and across campus. These requests are usually followed up with a meeting to assist faculty, staff or students, to gain technology support and review additional aspects of their research workflows. This facilitation service provides project management and direct support as needed.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

The Workstation Refresh service is a strategic initiative aimed at maintaining a modern, secure, and efficient computing environment across the organization. The service involves the systematic replacement and upgrade of aging desktop and laptop computers, peripherals, and related hardware on a scheduled basis—typically every 4 years.

Campus Project Management Systems (CPMS) supports the development, integration, support, training, and data analysis of vended applications that focus on Campus Project Management - namely, Unifier, PlanGrid, AutoDesk Build, Monday.com and Talent LMS.

MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. MSU IT manages the web hosting account setup and routine system tasks.

Systems Hosting uses technology that makes one server appear to mimic multiple servers running at one time. This hosting is more efficient in server capacity, hardware, and energy usage.

The Data Center Support service provides comprehensive operational and technical assistance to MSU faculty, staff, and affiliates who are current or prospective tenants of the MSU Data Center. Our support offerings are designed to ensure a seamless and efficient experience throughout the lifecycle of colocation and infrastructure management.

Cloud Platform services offer exceptional compute power, database storage, content delivery, and other functionality for scalability and growth. Solutions include high reliability, low-cost, Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (Paas) to fill a range of needs including basic servers, long-term data storage, mobile application development, and storing and analyzing large volumes of data.