My Recently Visited Services

This is the tool used to track and manage health records for patients seen in MSU clinical environments.


Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).


MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.


Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.


Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.


Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.


Application Testing is the systematic process of evaluating software applications to ensure they meet specified requirements, function as intended, and deliver high-quality user experiences before they are released to end users. MSU's Quality Assurance (QA) team offers two primary testing services: Functional Testing and Automated Testing.


Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.


Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.


Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).


Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.


Knowledge Management (KM) is the process to identify, create, represent, distribute, and enable adoption of learning experiences. Such learning experiences encompass knowledge, either embodied in individuals or embedded in organizational standards and practices.


The Enterprise Monitoring (SMART) service plays a pivotal role in monitoring the health, performance, and availability of devices and applications across the university campus. This service is available to the campus community. Operated around the clock by the dedicated Data Center Operations team, SMART ensures constant vigilance. In the event of a service outage, the operations team promptly dispatches support and offers critical systems visibility, contributing to the swift resolution of issues and the overall reliability of campus IT infrastructure.


The Research Technology Services Consulting team has an intake process of 9 questions to evaluate requests and broker support to the appropriate technology services in ITS and across campus. These requests are usually followed up with a meeting to assist faculty, staff or students, to gain technology support and review additional aspects of their research workflows. This facilitation service provides project management and direct support as needed.


Visit https://ecommerce.msu.edu to learn about best practices, Michigan State University standards, and available tools for accepting credit and debit card payments at MSU.


TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.


MSU Mobile application development, maintenance, and integration.


Fill out this form to request services from MSU IT’s Instructional Technology and Development team. We can help you with creative and technical instructional technology and accessibility in course development.


The Enterprise Business Systems (EBS) Portal is the entry point to administrative systems used university-wide. Based on security roles, the EBS Portal provides MSU employees and retirees access to their unique combination of authorized administrative systems. Embedded as part of MSU’s HR/Payroll System, it provides direct access to various human resources functions.


Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.


Business analysis is the practice of identifying business needs and determining the best solutions to address them. We work collaboratively with our partners to analyze existing processes, define solutions, and ensure alignment with strategic goals. Our services are organized into three levels of engagement, designed to meet a range of needs—from initial process mapping and analysis to in-depth assessments and full project support.


Application development, integration, and support of custom and vended applications in support of the Office of Financial Aid.


Other Clinical Systems provides support for various healthcare-related software applications and platforms. These systems are designed to streamline processes, enhance patient care, and improve overall efficiency within the healthcare organization.


Technologies and tools that help in maintaining, controlling, changing, and reassembling content that is used in MSU's websites and webpages.