My Recently Visited Services

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Application development, integration, and support of custom and vended applications in support of the Office of Financial Aid.

Learning Space and Classroom Design and Engineering supports design, media and technology equipment installation for university learning spaces, classrooms, computer labs, and conference rooms. A consultation with MSU IT will help determine and meet your department’s specific needs for room configurations and budgetary estimates.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Technology, tools and support for using Enterprise Generative AI platforms and development environments. Support services include chatbot and prompt creation assistance, as well as assistance with Generative AI application development. (See Generative AI Platforms below for the current list of supported Generative AI Platforms).

JustInTime Medicine is a cloud based content creation and delivery system aimed at undergraduate medical education. It is the platform for support of, and the delivery vehicle for the CHM new Shared Discovery Curriculum. Functionality includes: real time

MSU IT: Educate and support MSU IT in delivering IT services to the MSU Community through development and delivery of learning opportunities (instructor-led and asynchronous) and creation of documentation and resources.
MSU Community: Educate and support the MSU Community in adopting and using MSU IT services and tools to their full potential through development and delivery of learning opportunities (instructor-led and asynchronous) and creation of documentation and resources.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

Medical Device Support is provided to ensure the optimal functioning, maintenance, and compliance of medical devices. This service is crucial for healthcare providers, device manufacturers, and patients who rely on these devices for accurate diagnostics, treatment, and monitoring.

IPF IT supports workstation hardware and software, printer, file management, and mobile device consulting, procurement, and support.

Enterprise Data Warehouse provides access to a central data repository used for the collection and sharing of university related data. MSU’s enterprise data warehouse is commonly known as the MSUEDW and resides on an Oracle database.  It provides data that can be used to support the reporting, data analysis and general data needs of the university. The MSUEDW collects data from the university’s business systems (HR, Payroll, Finance, Organizational, IPF), student systems (Campus Solutions, D2L), research systems (KCRA, Contract Grants) and various other supporting applications and data sources.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.

Spam, phishing, and malware URL filtering to reduce scope and impact of email-based threats.

The Research Technology Services Consulting team has an intake process of 9 questions to evaluate requests and broker support to the appropriate technology services in ITS and across campus. These requests are usually followed up with a meeting to assist faculty, staff or students, to gain technology support and review additional aspects of their research workflows. This facilitation service provides project management and direct support as needed.

​​​​​​​Web Conferencing is a cloud-based solution that enables individuals and organizations to conduct virtual meetings, webinars, and collaborative sessions over the internet. It eliminates the need for on-premise infrastructure and provides users with a scalable, cost-effective, and easily accessible platform for communication.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

The University’s Contact Center software solutions help campus departments create call centers to allow them to work more efficiently by streamlining how they manage communication. These tools can support multiple channels—like phone calls, texts, chat, email, and social media—and use smart workflows to route messages quickly to the right place. Optional AI tools can be designed to help speed up responses and improve customer service. Real-time and historical analytics provide insights into performance and growth needs, making it easier to manage and improve operations.

MSU Guest Account (formerly Community ID) grants limited access to web-based MSU services for users who are not affiliated with MSU directly. Users typically include members of the general public who sign up for non-credit courses, distance learners, and parents, guardians, and others invited by a student to access their information (such as MSU financial systems). Students enrolled in credit classes should log in to MSU resources using their NetID and should not register for a Guest Account.

Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.

OS and Application Configuration Management specializes in seamlessly  maintaining Apple and Microsoft Windows devices, encompassing tasks such as OS and application settings. The service offers a diverse array of distribution methods for licensed software, ensuring that the software needs of faculty and staff are effectively met.