My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

MSU Computer Repair is fee based service that provides authorized warranty service for Apple, Dell and Lenovo computers, as well as HP laser printers. We also provide out of warranty service for most other computer models.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

MSU Controllers Offices is implementing Travel at State - Concur; an end to end University travel system that provides travel profiles, pre-trip authorization, cash advance, encumbrances, reservations, expense reconciliation, reimbursement, traveler duty

Risk Assessment is a service in IT for everything first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

SAP Ariba is a cloud based procure-to-pay solution implemented by University Procurement and Logistics.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

The Enterprise Storage service delivers high-performance, secure, and reliable storage for virtual and physical servers, supporting applications, databases, and operating systems. Primarily focused on virtual server infrastructure, it provides flexible, scalable, and efficient storage solutions. With robust hardware and seamless integration, the service ensures optimal performance and continuity for critical university IT workloads.

Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.

OS and Application Configuration Management specializes in seamlessly  maintaining Apple and Microsoft Windows devices, encompassing tasks such as OS and application settings. The service offers a diverse array of distribution methods for licensed software, ensuring that the software needs of faculty and staff are effectively met.

Learning Space and Digital Classroom Support provide technical assistance for the audiovisual and IT equipment in MSU classrooms. When technology issues arise during classes, MSU IT analysts respond promptly to troubleshoot and resolve the problem, ensuring minimal disruption to teaching and learning activities.

The Networking Team is responsible for delivering extensive university wireless services that prioritize widespread coverage and adaptability for the modern campus community. Their responsibilities encompass hundreds of campus buildings, with a strong focus on delivering excellent customer service and user-friendliness. This wireless service incorporates Eduroam, ensuring easy access for both the campus community and guests, fostering a seamless and efficient wireless experience.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Procurement of IT commodities and services with location tracking of equipment/assets/inventory. Maintains/audits perpetual physical inventory of assigned commodities and service, cost controls, and compliance standards (e.g., University’s Capital Asset Management/CAM requirements). Coordinates return merchandise.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

Enterprise Data Warehouse provides access to a central data repository used for the collection and sharing of university related data. MSU’s enterprise data warehouse is commonly known as the MSUEDW and resides on an Oracle database.  It provides data that can be used to support the reporting, data analysis and general data needs of the university. The MSUEDW collects data from the university’s business systems (HR, Payroll, Finance, Organizational, IPF), student systems (Campus Solutions, D2L), research systems (KCRA, Contract Grants) and various other supporting applications and data sources.

IPF IT supports workstation hardware and software, printer, file management, and mobile device consulting, procurement, and support.