My Recently Visited Services

Workstation Support offers hardware support to academic, administrative, clinical, and research units. The Workstation Management Support (WMS) teams partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout the entire assets lifecycle.

Campus Project Management Systems (CPMS) supports the development, integration, support, training, and data analysis of vended applications that focus on Campus Project Management - namely, Unifier, PlanGrid, AutoDesk Build, Monday.com and Talent LMS.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Administrative Support Services refers to the administrative tasks and functions provided to MSU IT. This service is designed to assist clients in managing and streamlining their day-to-day administrative responsibilities, allowing them to focus on their core activities and strategic objectives.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

This is an internal only service that supports our BI and reporting teams in ES.  The BI Platform Support service is responsible for the administration and operations of the IBM BI platforms including Cognos and Tableau.

Medical Device Support is provided to ensure the optimal functioning, maintenance, and compliance of medical devices. This service is crucial for healthcare providers, device manufacturers, and patients who rely on these devices for accurate diagnostics, treatment, and monitoring.

Application development, integration, and support of web applications that support the work of the Registrar Office.

Learning Space and Digital Classroom Support provide technical assistance for the audiovisual and IT equipment in MSU classrooms. When technology issues arise during classes, MSU IT analysts respond promptly to troubleshoot and resolve the problem, ensuring minimal disruption to teaching and learning activities.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

A step beyond file shares, File Services leverages elastic storage as an enterprise-class storage system with a growing set of feature tiers, producing the right price point for a variety of storage needs. It provides secure, scalable storage, which includes automatically captured recovery points.

Cryptography protects the confidentiality of many computers and applications rely on trusted SSL certificates to operate. The SSL Certificate service maintains a public Certificate Authority from which MSU can issue its own certificates and enable this strong encryption.

MSU operates one of the largest networks in the world which provides connectivity across the Internet for hundreds of thousands of users. Our computing resources are under constant attack from external threat actors so we use next-generation firewalls to provide network segmentation from the public Internet and its various internal computing environments. This is a goal of the NIST Cybersecurity Framework (PR.PT-4 Segmentation and Filtering).

MSU business units rely on computing technology which needs to be protected from malicious code and threats. Endpoint Protection software helps ensure computing resources do not execute malicious code, alerts to threats, and facilitates remediation and response efforts.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

The Networking Team is responsible for delivering extensive university wireless services that prioritize widespread coverage and adaptability for the modern campus community. Their responsibilities encompass hundreds of campus buildings, with a strong focus on delivering excellent customer service and user-friendliness. This wireless service incorporates Eduroam, ensuring easy access for both the campus community and guests, fostering a seamless and efficient wireless experience.

Cloud Platform services offer exceptional compute power, database storage, content delivery, and other functionality for scalability and growth. Solutions include high reliability, low-cost, Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (Paas) to fill a range of needs including basic servers, long-term data storage, mobile application development, and storing and analyzing large volumes of data.