My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

This is an internal only service that supports our BI and reporting teams in ES.  The BI Platform Support service is responsible for the administration and operations of the IBM BI platforms including Cognos and Tableau.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Student Feedback Systems Support provides assistance with the tools and platforms used to collect and analyze student feedback, such as SPLS (Explorance Blue). This includes support for survey tools, course evaluation systems, and other feedback mechanisms that help improve the educational experience by gathering student input.

MSU Tech Store is a campus retail outlet that provides hardware and software strategy, procurement, and distribution for students, researchers, instructors, and support staff. These include just in time hardware, products and services inventory offerings.

Security Training, or Security Awareness Training, is an educational program designed to equip the users of IT services with knowledge and skills to protect themselves and the organization from cyber threats and security breaches. It focuses on building a security-conscious mindset and empowering users to recognize, avoid, and report potential security risks.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

Facilities Management Support is the practice of coordinating people, processes, and technology to ensure that a building or facility is safe, comfortable, efficient, and functional. Facilities Management Professionals are responsible for a wide range of tasks that include maintenance, security, cleaning, catering, waste disposal, space planning, health and safety, and energy management.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.

Enterprise Application Development provides a process for creating, updating, decommissioning, and supporting the maintenance and bug fixes of custom developed applications.

Configuration Management is the process that focuses on operational usage, impacts to service, and logical relationships between Configuration Items (CIs).

Educational Systems provides technical assistance and guidance for the university’s Learning Management System (LMS), online course platforms, and other educational technologies such as Turnitin, Piazza, beSocratic, Packback, Respondus, iThenticate, and Eli Review. This includes troubleshooting system issues and ensuring the seamless operation of these platforms. Additionally, the service manages third-party integration requests to enhance the university’s digital learning environment.

Knowledge Management (KM) is the process to identify, create, represent, distribute, and enable adoption of learning experiences. Such learning experiences encompass knowledge, either embodied in individuals or embedded in organizational standards and practices.

Application development, integration, and support of web applications that support the work of the Registrar Office.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

Application Development, integration, and support of enterprise University Financial Systems.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Procurement of IT commodities and services with location tracking of equipment/assets/inventory. Maintains/audits perpetual physical inventory of assigned commodities and service, cost controls, and compliance standards (e.g., University’s Capital Asset Management/CAM requirements). Coordinates return merchandise.

Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.

Clinical Imaging is a collection of various imaging and patient record service offerings available by request for our HCI Radiology employees, Teleradiology Partners, and Imaging partners.