My Recently Visited Services

MSU’s campus cable television network serves university-owned department buildings, residence halls, and university apartments.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

This service includes application development, integration, and support for systems across Finance (websites for finance, risk management and insurance, treasury and financial management, and controller) including examples such as Plant Cash Reports, Returned Check Systems, PCI Inventory, PCI ISA services, Credit card system, Service Center Billing Certification, Training system support, Accessibility Liaisoning etc.

Media Systems provides assistance with MSU's media technologies, such as media storage, lecture capture systems, and video conferencing tools. This service helps faculty, staff, and students troubleshoot issues, manage video content, and address questions related to licenses and access.

MSU Mobile application development, maintenance, and integration.

Workstation Support offers hardware support to academic, administrative, clinical, and research units. The Workstation Management Support (WMS) teams partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout the entire assets lifecycle.

Spartan Card provisioning and troubleshooting for MSU students, faculty, staff, and affiliated persons is handled by the ID Office. A Spartan Card can be used for door and parking access, meal plans, library borrowing, recreational sports facilities access and athletic ticketing. Spartan Card acquisition and usage details can be found at idoffice.msu.edu.

MSU NetIDs are assigned to all current faculty, staff, students and retirees. A NetID is a unique alphanumeric identifier auto-generated from the user's name.

Your NetID is your personal identifier at MSU and serves as your login to many university computing and networking services. Your NetID also determines your MSU email address which is netid@msu.edu (e.g. the NetID msuspartan would have the email address msuspartan@msu.edu).

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

Cloud Platform services offer exceptional compute power, database storage, content delivery, and other functionality for scalability and growth. Solutions include high reliability, low-cost, Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (Paas) to fill a range of needs including basic servers, long-term data storage, mobile application development, and storing and analyzing large volumes of data.

Oversight of the University's Affiliate processes. Affiliates are non-employee, non-student persons who require MSU physical access and/or login access to MSU information services. Team facilitates Vice Provost's authorization of new "Recognized Affiliate" groups, creates all affiliate and FPID records (approx. 3000 annually), troubleshoots all affiliate login issues, and produces affiliate ID cards.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

Application development, integration, and support of web applications that support the work of the Admissions Office.

Development, maintenance, and monitoring of web content and applications.

Virtual Desktop grants authorized students, faculty, and staff seamless access to licensed university software and applications via a user-friendly online portal at vdi.msu.edu.

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Spam, phishing, and malware URL filtering to reduce scope and impact of email-based threats.

This is the tool used to track and manage health records for patients seen in MSU clinical environments.

Reviewing courses and software applications against WCAG Standards.

The Networking Team is responsible for delivering extensive university wireless services that prioritize widespread coverage and adaptability for the modern campus community. Their responsibilities encompass hundreds of campus buildings, with a strong focus on delivering excellent customer service and user-friendliness. This wireless service incorporates Eduroam, ensuring easy access for both the campus community and guests, fostering a seamless and efficient wireless experience.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

Facilities Management Systems supports application development, integration and support of vended and custom applications that focus on facilities management. Specific examples include AppTree, Planon, SimpleK and IPF UltraTime.

MSU Google Apps for Education provides a collection of productivity and collaboration tools, including Google Drive, Google Calendar, Google Sites, Google Classroom, and Google Contacts. These tools facilitate communication, file sharing, document creation, and team collaboration in an integrated online environment.