My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

The Workstation Refresh service is a strategic initiative aimed at maintaining a modern, secure, and efficient computing environment across the organization. The service involves the systematic replacement and upgrade of aging desktop and laptop computers, peripherals, and related hardware on a scheduled basis—typically every 4 years.

TeamDynamix is a SaaS Cloud solution that offers automated workflows, real-time dashboards, task visualization, centralized collaboration, and time tracking to streamline work processes and improve productivity.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Knowledge Management (KM) is the process to identify, create, represent, distribute, and enable adoption of learning experiences. Such learning experiences encompass knowledge, either embodied in individuals or embedded in organizational standards and practices.

Workstation Support offers hardware support to academic, administrative, clinical, and research units. The Workstation Management Support (WMS) teams partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout the entire assets lifecycle.

The MSU IT Service Desk (ITSD) is the single point of contact to the user community for communication, coordination, and support of technology at MSU. The support model includes first level technical troubleshooting and support and limited functional support for learning management systems and student information systems.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

Enterprise Generative AI Platform offerings for the University.

​Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University enrollment and term end reports. ​Consult with various university community members to provide knowledge and guidance on reports.

Fill out this form to request services from MSU IT’s Instructional Technology and Development team. We can help you with creative and technical instructional technology and accessibility in course development.

Technologies and tools that help in maintaining, controlling, changing, and reassembling content that is used in MSU's websites and webpages.

This is an internal only service that supports our BI and reporting teams in ES.  The BI Platform Support service is responsible for the administration and operations of the IBM BI platforms including Cognos and Tableau.

MSU Educational Technology’s Instructional Technology and Development team provides design and accessibility consultation, and media production support for MSU departments. Services are provided free of charge for all credit bearing courses, and at a flat rate for non-credit, grant funded and other projects.

MSU Guest Account (formerly Community ID) grants limited access to web-based MSU services for users who are not affiliated with MSU directly. Users typically include members of the general public who sign up for non-credit courses, distance learners, and parents, guardians, and others invited by a student to access their information (such as MSU financial systems). Students enrolled in credit classes should log in to MSU resources using their NetID and should not register for a Guest Account.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

The IT Service Portfolio is the complete set of services that are managed by the MSU IT (including retired and emerging services) and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new service development, and ongoing improvement plans resulting from continual improvement initiatives.

The IT Product Portfolio is the complete set of products that are managed by the MSU IT and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new product development, and ongoing improvement plans including maintenance and refreshes.

Procurement of IT commodities and services with location tracking of equipment/assets/inventory. Maintains/audits perpetual physical inventory of assigned commodities and service, cost controls, and compliance standards (e.g., University’s Capital Asset Management/CAM requirements). Coordinates return merchandise.

Spartan Card provisioning and troubleshooting for MSU students, faculty, staff, and affiliated persons is handled by the ID Office. A Spartan Card can be used for door and parking access, meal plans, library borrowing, recreational sports facilities access and athletic ticketing. Spartan Card acquisition and usage details can be found at idoffice.msu.edu.

This service provides application development, integration, and support for both vendor-supplied and custom geospatial solutions, enabling the effective use of location-based data and platforms across the university. It includes the oversight, management, and governance of Michigan State University's Spatial Data Infrastructure to ensure the accuracy, reliability, and accessibility of geospatial information in support of institutional operations, academic initiatives, and strategic planning.

Application development, integration, and support of custom and vended applications in support of the Office of Financial Aid.

Ad-hoc generation of complex requests for financial aid data. ​Generation of official University Financial Aid reports. ​Provide specialized reports via custom queries for requests across and beyond the university, including requests for federal information.