My Recently Visited Services

Wireless printing and remote printing via 'print.msu.edu' - MSU Print allows you to print to specific MSU Printers from anywhere in the world using the Internet Printing Protocol (IPP).

Digital accessibility is the practice of designing and providing equitable user experiences so that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same timeframe as individuals without disabilities, with substantially equivalent ease of use.

DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (Internet Protocol Address Management), collectively referred to as DDI (DNS, DHCP, IPAM), facilitates the management and use of domain names and IP addresses.

Risk Assessment is a service that applies to all types of technology from first-party related through third-party related. It is a process for identifying, analyzing, and prioritizing potential risks and their impact on the organization. This includes discussion on items from pre-procurement of a given solution/service through the end of life for the solution.

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.

Systems Hosting uses technology that makes one server appear to mimic multiple servers running at one time. This hosting is more efficient in server capacity, hardware, and energy usage.

The Networking Team takes on the critical role of upholding and enhancing the university's expansive wired network infrastructure, which includes providing internet service to Merit network. Their responsibilities span across the entire network ecosystem, covering the campus core, building edge, datacenter core, and satellite networks. This complex network management facilitates the seamless flow of substantial data, meeting the modern campus community's ever-increasing demands for connectivity and data access.

Student Information System (SIS) supports administrative processes critical to the matriculation and graduation of Spartans every year. The Student Information System is comprised of Oracle’s PeopleSoft Campus Solutions and Oracle’s Student Financial Planning which is supported by technical developers and PeopleSoft.

Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.

Enterprise Application Development provides a process for creating, updating, decommissioning, and supporting the maintenance and bug fixes of custom developed applications.

IPF IT supports workstation hardware and software, printer, file management, and mobile device consulting, procurement, and support.

Continual Service Improvement (CSI) aims to improve the quality of services by learning from past successes and failures.

MSU business units rely on computing technology which needs to be protected from malicious code and threats. Endpoint Protection software helps ensure computing resources do not execute malicious code, alerts to threats, and facilitates remediation and response efforts.

Application development, integration, and support of custom and vended applications in support of the Office of Financial Aid.

Educational Accessibility Development provides training and consultation associated with the practices of creating accessible educational materials, as well as, the use of MSU’s enterprise accessibility related software.

Provides centralized services that allow integrated applications to authenticate end-users consistent with university policies and industry best-practices balanced with ease-of-use for those end-users.

​Ad-hoc generation of complex requests for student data, including FOIA requests. ​Generation of official University enrollment and term end reports. ​Consult with various university community members to provide knowledge and guidance on reports.

The IT Product Portfolio is the complete set of products that are managed by the MSU IT and represents the organization’s commitments and investments across the institution. It also represents current contractual commitments, new product development, and ongoing improvement plans including maintenance and refreshes.

The Data Center Support service provides comprehensive operational and technical assistance to MSU faculty, staff, and affiliates who are current or prospective tenants of the MSU Data Center. Our support offerings are designed to ensure a seamless and efficient experience throughout the lifecycle of colocation and infrastructure management.

Educational Systems provides technical assistance and guidance for the university’s Learning Management System (LMS), online course platforms, and other educational technologies such as Turnitin, Piazza, beSocratic, Packback, Respondus, iThenticate, and Eli Review. This includes troubleshooting system issues and ensuring the seamless operation of these platforms. Additionally, the service manages third-party integration requests to enhance the university’s digital learning environment.

Enterprise Integrations provide the ability to move and share data between systems, databases, and various other types of data sources and data consumers associated with the university.

Customer Relationship Management (CRM) service provides technology that allows MSU to reach past the local Spartan community across the globe. It allows meaningful connections with donors, current and prospective students, researchers, parents, and affiliates.

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.