Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Services (10)

Asset Management

Asset Management is the process of tracking IT assets across the whole life cycle, from the point of procurement through disposal. MSU IT has identified that this process will include desktops, laptops, and tablets for participating departments. Asset Management is available for use to track other IT assets by request.

Computer Repair Support

MSU Computer Repair is fee based service that provides authorized warranty service for Apple, Dell and Lenovo computers, as well as HP laser printers. We also provide out of warranty service for most other computer models.

EndPoint Package (anti-virus software)

MSU IT provides endpoint protection software for MSU workstations, laptops, and servers at no additional cost to all departments and business units at MSU.

Hardware Support

Workstation Management Services (WMS) offers hardware support to academic and administrative units. WMS partners with each unit to find the right level of support based on different environments and needs. WMS provides front line in-person and remote support to keep MSU-owned devices running smoothly throughout its the entire life cycle.

Infrastructure Planning and Facilities (IPF)

The offerings for this service are for Infrastructure Planning and Facilities (IPF) staff only.

IPF Remote Services

Solutions for accessing IPF resources while away from your desk. These solutions include a remote environment similar to your workstation, remote access to your desktop and the use of remote applications on your workstation.

University Procurement and Logistics (UPL)

The offerings for this service are for University Procurement and Logistics (UPL) staff only.