Qualtrics - How to Contact Qualtrics Support

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Objective

Following these steps will contact the vendor support for Qualtrics.

Environment

Qualtrics

Before You Begin

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Steps

  1. Login to MSU Qualtrics using your NetID and password.
  2. Click on the question mark at the top-right.
  3. Click Contact Support.
  4. Select your Michigan State University account, if prompted.
  5. Type the details of your issue into the "Ask us anything" field, then click Start Conversation.
  6. If the response provided does not resolve your issue, select "Yes" under Do you still need assistance?
  7. Select the team you would like to contact.
  8. Select your preferred contact method - chat, phone, or email - to be redirected to the appropriate page.

Additional Info

N/A

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