Telecommunication - How To Videos for Telephone Instructions

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Transferring a call

The transfer button allows you to transfer the current call to another extension.

Video: Transfer a call feature

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Conference calling

The conference button allows you to add another party to the call. You can conference up to six people total.

Video: Conference call feature

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Send All Calls

Send All Calls is a feature on the Avaya phones that can be activated to send calls directly to your voicemail. You would use this feature if you plan to be away from your desk or will be hosting a meeting in your office and do not want to be disturbed.

Video: Send all calls feature

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Speed dial

The Speed dial feature on your Avaya phone will allow you to save the numbers you call most often and dial them with just the touch of a button.

Video: Speed dial feature

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MSU provides telephone services and need-specific telephone systems throughout campus.