Spartan Drive - Notification About an Expiring Personal OneDrive Account

Problem

You've received a message from Microsoft with subject: "Your OneDrive is about to be deleted", and the body includes: "personal account has been unused for two years" and a Note: "Applies only to your personal OneDrive account".

When an MSU user receives such a notification it may be misunderstood as possibly pertaining to their Spartan Drive access.

Environment

Microsoft OneDrive
Spartan Drive

Resolution

The notice is actually a legitimate notification about a PERSONAL OneDrive account signed up for with your @msu.edu email address that has perhaps been forgotten and has nothing to do with your MSU-related OneDrive account.

Microsoft provides more information about the notification (link).

Recipients can feel free to navigate directly to https://OneDrive.com (link) (best to use a different browser than you use for business purposes) and log in and assess the personal account and content saved there.

Cause

See above.

 

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Related Services / Offerings (1)

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.