MySoft - How To Look Up Detailed Reports of Service Billings Processed Through MySoft

Objective

Following the steps below will help you pull MySoft reports showing service billings from MSU Information Technology (MSU IT).

Environment

billing.itservices.msu.edu

Before You Begin

You must be connected to MSU's Virtual Private Network (VPN) to access these reports. Please see KB 34 (link) for more information about MSU's VPN.

Steps

1. Go to billing.itservices.msu.edu (link).
2. Login using your MSU NetID and password.
3. Click on Reports & Invoices on the left side of the screen.
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4. Click on Get to pull up the available list of reports and invoices.
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5. Double-click on IT Services Charges by Selected Account # by Selected Billing Month.
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6. Input Requested Data:
   1. Select Billing Month (e.g., July).
   2. Select Billing Year (e.g., 2023).
   3. Enter 8 Character Account Number (e.g., GA123456, XT123456, RC123456).
   4. Select Run Report.
7. Wait while report is pulled.
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8. You're done!

Additional Info

N/A