IT Billing - Requesting Changes to Multiple Recurring IT Billing Charges

Objective

Request changes to multiple recurring IT billing changes in bulk using an uploaded spreadsheet.

Before You Begin

Gather the information required for the changes to recurring IT billing charges needed.

Steps

  1. Download the Change_IT_Billing_Information_Template.xlsx file from this page.
  2. Update the spreadsheet with the details of the existing and new information for IT billing charges that you need to change and save the file.
  3. Navigate to the Change IT Billing Information form.
  4. Select the "Change Recurring Billing Information (Multiple)" option for the Request Type.
  5. Upload the updated file in the Attachments section.
  6. Submit the request.

Additional Info

 

Change IT Billing Account Information Print Article

Related Services / Offerings (2)

Customers who are currently have recurring charges for IT services can request the account information used for billing be updated.
Some IT services have a cost associated with them, and these services are billed to customers using the IT Billing process.