D2L - Seeing a Blank Screen When Uploading an Assignment or Starting a New Thread/Reply in D2L

Problem

When trying to upload an assignment or to start a new thread/reply in D2L, the screen appears to go blank.

Environment

D2

Resolution

Look for a series of icons across the top of the screen. On the far right, there will be one that looks like 4 arrows. Click that, and it will exit the full screen editor that is blanking out the page.

Cause

The full-screen editor can make it look like the page is blank. Closing the editor will return the page to normal.

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Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools. The service covers user inquiries, technical issues, and guidance on LMS features such as course creation, content management, assessments, grading, and communication tools.
Learning Management Systems (LMS) provides support and troubleshooting for MSU’s LMS platforms, including D2L (Desire2Learn) and other related tools.
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