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- Knowledge Base
- Infrastructure
- Server and Storage Management
IT Services provides a file share storage service (network-attached storage) that can be mapped as a drive within Windows Explorer on a Windows computer.
- Knowledge Base
- Professional Services
- Service Management Office
This article details how to successfully complete the assigned Task called "SME Reviews Article Content for Accuracy and Relevancy", which is generally used as part of a KB Gaps Request. This process helps ensure that inaccurate or missing knowledge is corrected or added to the Knowledge Base for future use.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
This article details the main differences between the formerly used CA Service Desk system and the new TeamDynamix (TDX) one.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Knowledge Base
- Professional Services
- Service Management Office
This article will explain the reason for and activities around aligning the Service Catalog in TDX with the MSU IT Service Portfolio.
- Knowledge Base
- Professional Services
- Service Management Office
This process enables an individual to purchase an MSU-owned asset while ensuring that all MSU-owned software and information is securely removed and the IT Access Management (ITAM) Repository is updated accordingly.
- Knowledge Base
- Communication and Collaboration
- Web Services
This article is aimed at Web Developers for MSU websites with guidance how to resolve ongoing 400 Bad Request errors.
- Knowledge Base
- Teaching and Learning
- Learning Management
This article covers what to do if you have an active quiz attempt and you are not able to submit your answers successfully.
- Knowledge Base
- Administrative and Business
- Facilities Management
Contact information to use when the Parking Office website is having problems.