Survey Systems

Survey Systems Support provides assistance with the creation, distribution, and analysis of surveys used within the university. This includes support for survey tools such as Qualtrics and SPLS, troubleshooting technical issues, and offering guidance on best practices for survey design and data collection.

Service Offerings Available by Request:

• Qualtrics Groups
  Groups allow two or more users to share projects, graphics, files, and messages in Libraries. Users within Groups can also share contact lists in their Contacts section.

• Qualtrics SMS Functionality
  Qualtrics SMS functionality allows users to send surveys and collect responses via text messages. This feature enables survey distribution to a wider audience, including those who may not have access to email, providing an efficient and mobile-friendly way to gather data.

• Survey Systems Support
  Survey Systems Support provides assistance with the creation, distribution, and analysis of surveys used within the university. This includes support for survey tools such as Qualtrics and SPLS, troubleshooting technical issues, and offering guidance on best practices for survey design and data collection.

This service is available to all active students, faculty, and staff who need to create or manage surveys for academic, administrative, or research purposes. Note that SPLS access is not guaranteed for all staff, but those with appropriate needs will be granted access.

To use this service, you can submit a support ticket here or call the MSU IT Service Desk at 517-432-6200.