Avaya Aura Messaging - General Information about the Voicemail System

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Overview

The Avaya Aura Messaging system is a voicemail platform that offers Unified Messaging, Reach Me, Notify Me and many other features.

  • Access the Avaya Aura Messaging Web Access site for system preferences

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Voicemail Features

  • Website to manage mailbox – Users can manage voicemail messages and preferences via a web browser.
  • Manage Preferences 
    • Notify Me – A customizable version of Unified Messaging that allows users to determine how to get notified of messages in their mailbox, including email and SMS notifications.
    • Greetings – Listen to and record your name, personal greeting and extended absence greeting. 
    • Reach Me – A feature that forwards calls to a phone on a schedule that the users define. It also allows users to define a list of numbers that they want called and if they want to screen calls before they accept them.

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User Guides

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Remote Access to Voicemail

  1.  Dial 517-432-0000 (can be performed on any phone)
  2.  Press #
  3.  Enter 5-digit campus extension
  4.  Enter voicemail password (Contact the IT Service Desk for a password reset or use this link)

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Related Services / Offerings (1)

Unified Messaging is a feature of the Avaya voicemail system that allows users to receive copies of voicemails left on their work phone in their MSU email account. This allows the user to know that a message was left for them and allows them to listen to it over their computer remotely. Users can also use the Web Access function to listen to their voicemails through a web browser.