Question
What is EC-500 and why would I want to use it?
Answer
Extension to Cellular (EC-500)
EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya Campus PBX telephone. By enabling the EC-500 feature, calls can ring on the users' desk telephone and on their cellular telephone simultaneously.
The end user can choose which device they wish to use for answering the call. Additionally, the user can choose to seamlessly transfer calls between the two devices, saving battery life and wireless minutes yet still allowing the user to remain mobile when they need to be.
Benefits and Key Features
- Activate EC-500 bypressing a button on the desk telephone or remotely using the cell phone.
- Control when calls come to your cell phone.
- Disable the feature on weekends or when you don't want to be interrupted.
- One Number Reach: Leverage your campus telephone number and limit theavailability of your cell phone number. Since callers can always begiven your desk phone number, you can keep your mobility, yet still answer important calls.
- Save cell phone minutes and battery life by transferring calls to your desk phone when you are sitting at your desk.
- Ability to turn on and off Avaya desk phone features like "Send All Calls" and Call Forwarding, and to manage voicemail greetings and messages right from your cell phone.
- Free feature for all Avaya Campus PBX users.
- Calls answered on your cell phone will deduct minutes from your cellular plan.
- Compatible with every cell phone carrier and every cell phone that has a US phone number.
- **Local and Long distance usage charges do apply for calls sent out using EC500**
Additional Info
For a detailed user guide, click here (SharePoint).