Question
What is EC-500 and why would I want to use it?
Answer
Extension to Cellular (EC-500)
EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya Campus PBX telephone. By enabling the EC-500 feature, calls can ring on the users' desk telephone and on their cellular telephone simultaneously.
The end user can choose which device they wish to use for answering the call. Additionally, the user can choose to seamlessly transfer calls between the two devices.
Benefits and Key Features
- Activate EC-500 by pressing the EC-500 Feature button on the desk telephone or remotely using the cell phone.
- Control when calls come to your cell phone.
- Disable the feature when you don't want to be interrupted.
- One Number Reach: Leverage your campus telephone number and limit the availability of your cell phone number. Since callers can always be given your desk phone number, you can keep your mobility, yet still answer important calls.
- Ability to turn on and off additional Avaya phone features like "Send All Calls" and Call Forwarding remotely.
- Compatible with every cell phone carrier and every cell phone that has a US phone number.
Additional Info
For a detailed user guide, click here (SharePoint).