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This article contains instructions on dialing your campus phone.

This article will serve as a guide for troubleshooting and general knowledge.

For customers who are using the Avaya Workplace application and are having issues receiving calls, or having constant messages of "Lost connection to the server", this guide shows how to pull down the application configuration updates.

This article provides information about Telecom Self-Service Portal.

EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya Campus PBX telephone. By enabling the EC-500 feature, calls can ring on the users' desk telephone and on their cellular telephone simultaneously.

Gives details on what to enter for your extension and password when using Avaya Workplace

MSU IT Telecom Services billing varies depending on the services performed.

Links to User Guides and Quick Reference Guides for various phone models used across campus.

This article contains information related to Avaya Workplace, the softphone software solution MSU uses via Avaya.

This article provides an overview of the Avaya Aura Messaging System

This article contains information related to the Avaya campus PBX telephone system.

This article contains a list of telecommunication services available.

Cell phones can be set to silence or block all numbers that do not show up in its contacts or recents. This will affect all calls coming from EC500, which show up as restricted.

This article provides an overview of video and conferencing and recording service available at Michigan State University.