Avaya Campus PBX - Dialing Instructions for On and Off Campus Calls

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On-campus calls

Dial the last five digits of the telephone number from internal phone exchanges:

  • 353;
  • 355;
  • 432; or
  • 884

Users of the AT&T Legacy Centrex analog phone service will need to dial 8 + the full 7-digit number to reach on-campus numbers that they previously were able to reach with 5 digits. 

  • Phone Numbers with a first digit of 2 will need to be dialed as 8-432-xxxx.  For example, 2-1234 will need to be dialed as 8-432-1234
  • Phone Numbers with a first digit of 3 will need to be dialed as 8-353-xxxx.  For example, 3-1234 will need to be dialed as 8-353-1234
  • Phone Numbers with a first digit of 4 will need to be dialed as 8-884-xxxx.  For example, 4-1234 will need to be dialed as 8-884-1234
  • Phone Numbers with a first digit of 5 will need to be dialed as 8-353-xxxx.  For example, 5-1234 will need to be dialed as 8-355-1234

Users affected by this will hear the message “You have reached a non-working number at Michigan State University” when they dial 5-digit numbers.

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Off-campus calls

Local dialing

Dial 8, then the seven-digit telephone number. Includes:

  • Bath;
  • Dewitt;
  • Dimondale;
  • East Lansing;
  • Eaton Rapids;
  • Grand Ledge;
  • Holt;
  • Laingsburg;
  • Lansing;
  • Mason;
  • Perry;
  • Potterville;
  • Shaftsburg;
  • Wacousta; and
  • Williamston.

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Long-distance dialing

Dial 8 + 1 + (area code) + (seven-digit telephone number) for continental US and Canada

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International dialing

Dial 8 + 011 + (country code) + (city code) + (local telephone number)

Use International dialing code online directory (link) to search for country codes for long-distance dialing.

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Toll-free number

Dial 8 + 1 + (800/866/877/888) + (seven-digit telephone number)

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University Operator

Dial 0

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Personal long-distance calls

Personal long-distance calls should not be placed from campus phone numbers without approval.

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Details

Article ID: 1019
Created
Sat 3/18/23 8:49 PM
Modified
Mon 11/13/23 3:27 PM

Related Services / Offerings (1)

MSU provides telephone services and need-specific telephone systems throughout campus.