MSU IT Telecom Services billing varies depending on the services performed.
Recurring Monthly Charges
Recurring monthly charges for ongoing services such as telephone, fiber optics, cable television and two-way radio services billed to an EBS-approved general ledger number may be accessed via the MSU IT Telecom Services online billing system. Date of the billing invoice is posted on a department's ledger on the next month. This allows for the usage and non-usage charges applying to the date of invoice.
Logging in to Telecom Billing
In order to log into the billing system, you must first register with MSU IT Telecom Services. Department fiscal officers can authorize staff in their respective areas to access recurring monthly charges.
Authorized users can log in with their MSUNet ID to our web-based billing system to view, print or download invoiced charges for telephone, fiber optics, cable television and two-way radio services billed to an EBS-approved General Ledger number.
Monitoring billing statements on a regular basis will help with the following:
- Associating new charges with new employees or events;
- Alerting you to incomplete disconnects; (unplugging a telephone device does not cancel your service. You must contact MSU IT Service Desk at (517) 432-6200 or submit a service request to cancel unwanted telephone service or you will continue to incur monthly charges.)
- Determining if location data is correct for 911 services
- Discovering unused telephones.
Quick Access to Services
On the right side of the page are buttons that link directly to service options for Telecom Billing:
- Change Telecom Billing Items: update how one or more Telecom items are billed, including changing the account used, etc
- Request Access to Telecom Billing System
- Request Telecom Billing System Access be Removed