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Past Practice
In the past these resources were created as on-prem accounts and required a lot of pre-configuration on the local IT side of things. That process has been deprecated in favor of creating them as shared mailboxes in the Microsoft Office 365 environment (Spartan 365).
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Current Process
To create a shared mailbox, please submit this form (link) from the Spartan 365 service page. Alternatively, you can use the Request a Shared Mailbox button on the right side of this page. Both go to the same place.
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