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- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Following these steps will make changes to an existing knowledge article and either publish it directly or submit it for review and publishing.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Details about tags in the Knowledge Base and how they should be used.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
What templates are available to use in Knowledge Articles and how are they used?
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
When no longer needed, articles are archived to removed them from active view. They still remain in the system, but will not be broadly accessible to customers.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
This article gives guidance to how knowledge articles should be structured and written in the TeamDynamix Knowledge Base.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
Articles are ordered first by article type, then by the device / OS at issue, then alphabetically within those groups.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
All articles are subject to a six month review period. This article goes over the process of reviewing them at that time.