TeamDynamix - How Articles are Ordered Within Categories in the Knowledge Base

Question

How are articles ordered within a given category in the Knowledge Base

Answer

 

Article Type Device Type Order Numbers
Announcements / Promoted   1-9
General Information   10-19
Non-device, non-OS specific 10
Windows 11
macOS 12
Other non-mobile OS 13
iPhone 16
Android 17
Other mobile OS 19
How To   20-29
Non-device, non-OS specific 20
Windows 21
macOS 22
Other non-mobile OS 23
iPhone 26
Android 27
Other mobile OS 29
Problem / Error   30-39
Non-device, non-OS specific 30
Windows 31
macOS 32
Other non-mobile OS 33
iPhone 36
Android 37
Other mobile OS 39

Additional Info

 

Details

Article ID: 40
Created
Wed 3/1/23 11:37 AM
Modified
Fri 1/26/24 11:01 AM

Related Articles (1)

TeamDynamix - How To Create a Knowledge Article
This will guide you through the process of creating a new knowledge article in MSU IT's TeamDynamix system.