Media Systems

What Is the Service?

Media Systems provides assistance with MSU's media technologies, such as media storage, lecture capture systems, and video conferencing tools. This service helps faculty, staff, and students troubleshoot issues, manage video content, and address questions related to licenses and access.

Service Offerings Available by Request:

  • Media Systems Support
    Media Systems provides assistance with MSU's media technologies, such as media storage, lecture capture systems, and video conferencing tools. This service helps faculty, staff, and students troubleshoot issues, manage video content, and address questions related to licenses and access.

Who Is Eligible to Use It?

Media Systems Support is available to all MSU faculty, staff, and students who need assistance with media-related technologies for teaching, learning, or administrative purposes.

How Do I Use It?

Users can request Media Systems Support by contacting the MSU IT Help Desk or submitting a request using this form.

 
Request Media Systems Support

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Following these steps will copy video files stored on Google Drive into MediaSpace.
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Kaltura REACH is the Kaltura service for providing captions and enrichment services
Kaltura MediaSpace - How to Download your Media Files from MediaSpace
Following these steps will download a copy of a media file from mediaspace.msu.edu to your computer.
Kaltura MediaSpace - My MediaSpace Video Isn't Visible to Others
You have a MediaSpace video you wish to share with others, but they are not able to see it.
Storage - Comparing Acceptable Storage Use for Microsoft OneDrive, Microsoft SharePoint, Elastic Storage, and Kaltura MediaSpace
Compares Microsoft OneDrive vs Microsoft Sharepoint based on: what data is appropriate to store there; cost; capacity; and technical complexity.

Service Offerings (1)

Media Systems Support
Media Systems provides assistance with MSU's media technologies, such as media storage, lecture capture systems, and video conferencing tools. This service helps faculty, staff, and students troubleshoot issues, manage video content, and address questions related to licenses and access.