Problem
When trying to access a part of SIS Campus Solutions (student.msu.edu), you receive an error:
Data Integrity Error (124.85)
The data structure from the page does not match the data structure in the database. This can be caused by a change in the record definition while you were viewing the page. This is a non-recoverable error and the current transaction will be aborted.
Environment
SIS Campus Solutions
Resolution
- Clear browser cache/cookies/temporary data, then restart the web browser
- See KB 15 (link) for instructions for popular browsers
- If the above does not work, try at least one of the following:
- Test from a private/Incognito window from your preferred browser
- See KB 1237 (link) for instructions for popular browsers
- Test from a different web browser than what you used when you received the error
- Test from a different device (phone, computer, or tablet) than what you used when you received the error
- If you are still receiving the error, contact the IT Service Desk at (517)432-6200 for assistance
Cause
This error can either be caused by browser issues or something on the back end.