How to Clear the Cache in Microsoft Teams in macOS (Spartan 365)

Objective

Following these steps will clear the cache Microsoft Teams uses which may resolve erratic behavior in the application.

Environment

Microsoft Teams
macOS

Before You Begin

N/A

Steps

  1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q.
  2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
  3. Enter the following command, and then press Return:
    rm -r ~/Library/Application\ Support/Microsoft/Teams
    
  4. Restart Teams.

Additional Info

Steps pulled from learn.microsoft.com (link)

Details

Article ID: 1256
Created
Tue 4/18/23 2:17 PM
Modified
Thu 11/16/23 3:46 PM

Related Services / Offerings (1)

Spartan Mail and related Spartan 365 software, including applications located at https://spartan365.msu.edu and downloaded Office applications (Word, Excel, PowerPoint, and Outlook), are provided to students while they attend the university and to faculty and staff members while they are employed by the university.