Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.
FileDepot is a service that provides space to temporarily store large data files intended for recipients within or outside of the university.
A series of questions and answers related to MSU's licensing policy regarding Spartan 365.
This article describes how to login and access Spartan mail via the web.
In a hybrid multicultural workplace, the simple act of using the right pronouns for one another can help build trust and improve communication among colleagues.
Spartan Drive is MSU's version of Microsoft One Drive. All faculty, staff, and students that are on the CampusAD Domain will have access to 5 TB of storage (with a maximum file size of 250GB) on Spartan Drive which is accessible over the web, desktop, tablet or other mobile device.
Microsoft Teams is a chat-based workspace that is integrated with Office 365. It gives teams instant access to everything they need in a dedicated hub for teamwork where chat, content, people, and tools live together in Office 365.
This article provides basic information on MSU Google Apps for Education’s Shared Drives and Drive File Stream.
Guidance on the use of Spartan Teams
Each new student organization will normally be setup with a Microsoft Teams site and a shared email account. These accounts are established and/or requested by Student Life when they approve the creation of the RSO.
These are the default settings needed for a manual connection to MSU's Spartan Mail service.
This article provides information about how to access Google Groups, Google Analytics, Google Ads, and Google Maps
The procedures below may be useful to anyone who might wish to move data from one Google account to another.
A set of commonly asked questions about the GoogleApps service.
Users can update many aspects of their Google profile settings, but the settings listed in this article can only be changed by an Admin.
Users who create a Google Calendar using their MSU Google Apps Education Edition account are advised to access that calendar by use of a browser.
Google Hangouts is now available through MSU Google Apps for Education. Hangouts is an instant messaging and video chat platform that allows messages and conversations between two or more Hangouts users.
Links to various training videos that Microsoft has put out for OneDrive on its support.microsoft.com site
This article will explain how spam gets to your inbox, how to protect your email address from falling into the hands of spammers, how to deal with spam, and how to stop or reduce the amount of spam.
A Power Platform environment is a space to store, manage, and share your organization's business data, apps, chatbots, and flows. It also serves as a container to separate apps that might have different roles, security requirements, or target audiences.
When you are working with someone using SharePoint or One Drive or Teams there are several steps you can take to make it easier to collaborate.
This article provides an overview of what a shared mailbox is and how it functions. The article provides information about how to submit a request to create a shared mailbox as well as answers to other frequently asked questions.
External links to MS information about polls and forms.
This article discusses Spartan Mail (Office 365) and known issues.
Microsoft To-Do is an application that is part of Office 365. This To-Do application expands on the on the Outlook To-Do list.
Microsoft is excited to announce that the Teams desktop app (link) | Teams web client (link) is being re-designed on a foundation of speed, performance, and flexibility and is generally available now as the next evolution of Microsoft Teams – new Microsoft Teams for Education.
Following these steps will enable you to download or delete videos on Microsoft Stream Classic, which is being replaced by Stream (on SharePoint).
The Outlook App for phones now supports shared mailboxes. You can also, however, setup a shortcut on your phone to easily open a shared mailbox via a browser.
By default, all Microsoft Teams chat messages will always remain visible in the Teams app. This behavior can be changed by requesting an update to the retention policy. The policy can be requested for individual users or for entire channels.
This article has general information on Spartan Bookings including how to request a booking calendar.
This article details how to configure junk email settings in Spartan Mail
When attempting to log in to your MSU email account using the Yahoo Mail App, you receive an error: "Sorry, but we're having trouble signing you in."
This article goes over basic information regarding email aliases, including what they are and how they can be requested.
This article describes the daily briefing emails in Spartan Mail and how to turn it on/off.
This document will describe attachments to be wary of when checking your email.
An explanation of why MSU will begin enabling MFA protections on Spartan Mail accounts that get compromised by phishing or other methods.
SpartanMail: Shared Calendars - How to Share and How to Access via Outlook and over the Web
The Report Message add-in works with Outlook 2016 to allow you to report suspicious messages to Microsoft as well as manage how your Microsoft 365 email account treats these messages.
Spam and virus authors often try to "spoof" a legitimate originating e-mail address to fool recipients into opening their message(s).
MSU Students and Retirees are able to forward their Spartan Mail to outside email services, but MSU employees are not.
This plan equips a user to run unlimited applications (within service limits) based on the full capabilities of PowerApps.
Compares Microsoft OneDrive vs Microsoft Sharepoint based on: what data is appropriate to store there; cost; capacity; and technical complexity.
This article describes the four type of Teams that can be created within Microsoft Teams at MSU.
Classroom Support has been doing some support for COM Zoom. This article details what that support looks like throughout the process.
Following these steps will discover how much space is being used on a shared Google Drive.
Following these steps will discover how much space is being used on your Google Drive account.
Following these steps will remove files/folders from your Google Drive and clear up space.
Following these steps will copy video files stored on Google Drive into MediaSpace.
This article provides information on mapping an assigned URL from the MSU domain to an MSU user's Google Apps for Education Edition at MSU site.
Following these steps will create a link to a compressed file (called a zip file) containing the files you want to move from Google Drive.
Following these steps will remove files or folders that have been shared with you through Google Drive.
This article provide instructions on how to join a class as a student, invite students to a class and manually add a class list.
Following these steps will show you how much space you have free in your Spartan Drive.
Following these steps will find how much storage space your Spartan Mail email account is using and how much you have left available.
If MS Teams is exhibiting strange behavior, clearing the program's cache might help. This article details how to do so.
When you will be out of the office you can set a reminder that people will be emailed during a time frame that you specify.
Following these steps will allow a properly-licensed MSU person to install Spartan 365 (Microsoft Office 365) on a personal device.
Microsoft maintains documentation on OneNote on its support.microsoft.com website.
This article provides instruction for logging into MSU GoogleApps.
Following these steps will copy your Spartan Drive files to a personal OneDrive account.
Users may experience that their time zone settings are incorrect. This could be an issue if you need to know the time am item was revised during collaboration and while using versioning.
Following these steps will allow you to make changes to how your desired pronouns are handled in your MSU Spartan 365 profile, including showing or not showing them at all.
You can change what picture gets shown as your profile throughout Spartan 365 by following the steps in this article.
In order to perform a mail-merge email from Word 2016 from a shared mailbox you need to setup the shared mailbox in a separate profile because Word can only do this from the primary mailbox.
This article explains how to use Rules in spartanmail.msu.edu to delete older emails.
Following these steps will connect you to a shared mailbox in Spartan Mail.
When you leave Michigan State University, you will lose access to your OneDrive. This article tells you how to save these files to your computer which can then be uploaded to another server or migrate them to a personal (non-MSU) OneDrive.
Office 365 retention policies can be used to automatically delete e-mail older than a specified time, such as 6 months, 1 year, 5 years, etc. This can be very useful for folders where you save information from listservs or other information that is time sensitive and/or not critical.
Following these steps will disable automatic forwarding from your Spartan Mail account.
Some facutly/staff are associated with multiple departments and sometimes are given different email alias addresses for those departments (i.e. netid@dept.msu.edu). This article describes how to configure outlook to send from different email addresses.
Following these steps will verify if your Spartan Mail account is able to be forwarded to an outside email service (like Gmail).
This document will explain how to find full headers for an email and provides a link to a document on analyzing and tracking the origin of an email message based on those headers.
This article will outline the steps involved in recovering deleted emails, appointments, notes, or contacts from your Spartan Mail (Office 365) account using Outlook.
A set of links to instructions to remove email accounts from popular mail clients.
This article tells you how to send an encrypted email from your Spartan 365 (applies to Office 365 only; no on premise exchange)
This article will outline the steps necessary to grant another user delegate (shared) access to your inbox.
Microsoft has updated the Teams application so that now you don't have to open each individual notification in your Activity Feed to clear them out. Now you can do all of them at once.
Following these steps will connect your machine to an Elastic Storage network drive.
Following these steps will install the Google Drive app on your Windows machine.
Following these steps will add your Spartan Mail account to a local Windows 10 Mail app.
Following these steps will add a new email account in a local Windows Outlook client that is connected to MSU's Spartan Mail service.
Following these steps will allow you to change which folders from your Spartan Drive account are automatically synced to your Windows device. The default behavior is that everything is synced.
Following these steps will connect a locally installed Windows Outlook client to MSU's Spartan Mail service.
Following the steps in this article will create a backup of your Spartan Mail account to a local machine that can then also be transferred to a new mail service if desired.
Following these steps will configure the OneDrive client on your Windows machine for use at MSU.
Following these steps will add your Spartan Mail account to a local Mac Mail client.
Following these steps will add a connection to your Spartan Mail account to an existing install of Outlook on macOS.
Following these steps will allow you to change which folders from your Spartan Drive account are automatically synced to your macOS device.
If MS Teams is exhibiting strange behavior, clearing the program's cache might help. This article details how to do so.
Following these steps will connect a locally installed Outlook client on macOS to your Spartan Mail email account.
Following these steps will allow you to create a backup copy of your Spartan Mail account on your local macOS device, or copy the emails to a new email service.
Saving email messages to mail folders on your computer creates the risk of losing messages if your computer crashes. We recommend that you configure your Mac Outlook so it doesn't show any local computer folders.
Following these steps will change the number of days back that the Exchange account on an iOS device will look to synchronize emails.
Following these steps will connect your MSU Spartan Mail account to your iOS device.
Following these steps will connect your MSU Spartan Mail account to your Android device using the built-in mail application.
If you are attempting to share a Spartan Drive file with someone at MSU (@msu.edu email address) and you receive a message that "xxx@msu.edu is outside of your organization. You can share the file to this individual but the person will not be able to login to Spartan Drive to view and/or edit the file.
When individuals are migrated from local unit exchange servers to Spartan Mail, local copies of Outlook can retain information that will cause email to be rejected when sending.
When you open a file on Google Drive, you get a message that says: "This file is view-only. No edits can be made to this file. Contact the owner for details."
f you used your NetID@msu.edu email address (account name) to sign up for a personal Google account, it is in conflict with your MSU Google Apps (organizational) account managed by msu.edu with the same address.
This article describes why a customer is not able to access the MSU mail protection web portal.
Restrictions placed on directory information can affect the way your name is displayed or not when using MSU services.
Steps to try and resolve an Office application (like Word or Excel) that isn't working correctly, perhaps opening in "Read Only" mode
Sometimes saved passwords in the Apple keychain can cause problems authenticating to use licensed Office365 software.
If your MSU email account is forwarded to another system, the receiving system could reject email delivery if the message was forwarded thru another email system. If you are forwarding your email, you should expect this type of situation to increase in the future as these restrictions are implemented by more and more companies.
You receive a permissions error when trying to access a shared mailbox.
MSU Zoom accounts are provisioned after your first log in to the system. Attempting to join a meeting before this login will result in this error.