TeamDynamix (TDX) - Known Maintenance Windows

Vendor Maintenance Schedule and Impact

Here is a link to the TDX article about planned maintenance: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634 (link).

• Daily
  • No downtime
  • Both Production and non-Production environments
    • 11 PM to 1 AM
• Weekly
  • Requires downtime, however, the application may available during some or all of the window at times
  • Production
    • Saturday 12AM to 4 AM
    • Change ticket submitted; maintenance posted to Service Status
  • Non-Production
    • Friday 9 PM to Saturday 4 AM
• Major Release
  • Requires downtime
  • Notice sent 4 weeks in advance
  • Production
    • 12 AM to 4 AM on day of release
    • Change ticket submitted; maintenance posted to Service Status
  • Non-Production
    • 12 AM to 6 PM day before release

MSU IT Maintenance Schedule and Impact

• Weekly
  • No downtime
  • Production
    • Thursday 7 PM to 11 PM (duration depends on content of updates)
    • Change ticket submitted; no maintenance posted to Service Status due to lack of downtime