Objective
Following these steps will enable Zoom Live Transcripts, which allows for real-time captions during Zoom meetings and generates a transcript when the meeting ends.
Environment
Zoom Web Conferencing
Before You Begin
This feature is not meant to be used as a substitute for Real-time Transcription and Captioning (CART) or American Sign Language (ASL) accommodations associated with an official accommodation request.
Live captions and transcripts are machine-generated using an AI caption engine and may not be 100% accurate.
Steps
- Sign in to the Zoom web portal.
- In the navigation menu, select Settings.
- Select the Meeting tab.
- Under In Meeting (Advanced), select the Manual captions or Automated captions (live transcription) toggle to enable or disable it.
- If a verification dialog displays, select Enable or Disable to verify the change.
If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin
- (Optional) Select the check boxes to enable additional features:
When enabled by the host, participants will see a notification above Closed Caption/Live Transcript in the meeting controls, informing them that one of these services is available.
Additional Info
You can save captions but have to enable the option first. See support.zoom.us for more.
Closed Captioning Support
Zoom users can achieve captioning capabilities for hearing impaired users by using Zoom with this active third-party software: http://www.telestream.net/overview.htm.
For more information on Telestream closed-captioning support, see http://www.telestream.net/telestream-support/captioning/support.htm