What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
2337Non-credit registration system (cart.next.msu.edu) - ITSD Reference for Account Issues - Internal OnlyReference article for ITSD to assist with non-credit registration account issues on cart.next.msu.edu (formerly execed.broad.msu.edu)8/20/2026 3:43 PM
2411Software Support - Installing Assigned Autodesk Software as a StudentStudents may be getting assigned Autodesk products for their classes. This article links to the official Autodesk Education support pages to guide you through the process of creating an account and downloading and installing the assigned Autodesk products.8/20/2026 10:18 AM
924Process - Handling Declared Major Incidents - Internal OnlyAdjusted the formatting and updated various MIM activity steps.8/14/2026 10:52 AM
2340Non-credit Registration System (cart.next.msu.edu) - Frequently Asked QuestionsNon-credit program offerings featured on cart.next.msu.edu require setting up an account and password. FAQs for setting up an account, password, payment, and accessing online courses.8/13/2026 9:52 AM
2338Non-credit registration system (cart.next.msu.edu) - ITSD Reference for Accessing Online Courses in D2L - Internal OnlyThis article is intended as a reference for ITSD with information about how courses should and should not be accessed using this system. Short version - don't log in directly to D2L and access the course through the learning portal instead.8/13/2026 7:45 AM
2285Vended Product Administation - CA Service Management Data Extract Fields AvailableNew article8/10/2026 8:00 AM
2091Local Technical (LT) Change Advisory Board (CAB) Reviewers Role and Responsibilities - Internal OnlyA guide to ensure consistency, accountability, and thoroughness in the change review process by clearly outlining what LT CAB reviewers are expected to verify.8/5/2026 5:12 PM
2359Qualtrics - How to Be Notified When a Survey Response is SubmittedThis page provides information on how to create a workflow to notify you when a Qualtrics survey response is submitted. Email triggers are being deprecated and Email Tasks and Workflows are the preferred method going forward.8/5/2026 11:33 AM
1594chemistry.msu.edu - How to Reset a Chemistry PasswordPasswords can no longer be reset from the website. All unknown password issues should now be reported to cem.ticket@msu.edu for assistance.8/3/2026 8:51 AM
2365Wireless Network - iOS - Error: "eduroam Isn't Compatible With iCloud Private Relay"eduroam may not function properly when iCloud Private Relay is enabled. If your device does not automatically turn the feature off, it may prompt you to do so. To continue using eduroam you can select the option 'Use Without Private Relay'. This is the iOS version of the article.7/29/2026 11:08 AM
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