What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
1594chemistry.msu.edu - How to Reset a Chemistry PasswordPasswords can no longer be reset from the website. All unknown password issues should now be reported to cem.ticket@msu.edu for assistance.8/3/2026 8:51 AM
2365Wireless Network - iOS - Error: "eduroam Isn't Compatible With iCloud Private Relay"eduroam may not function properly when iCloud Private Relay is enabled. If your device does not automatically turn the feature off, it may prompt you to do so. To continue using eduroam you can select the option 'Use Without Private Relay'. This is the iOS version of the article.7/29/2026 11:08 AM
2366Wireless Network - macOS - Error: "eduroam Isn't Compatible With iCloud Private Relay"eduroam may not function properly when iCloud Private Relay is enabled. If your device does not automatically turn the feature off, it may prompt you to do so. To continue using eduroam you can select the option 'Use Without Private Relay'. This is the macOS version of the article.7/29/2026 11:07 AM
1563Enterprise Business Systems (EBS) - How to See Who Has Administrator Roles Recover the Tile if it is MissingUpdating for revised Spaces and Pages7/28/2026 2:36 PM
763Spartan 365 - How to Download Spartan 365 for a Personal DeviceThe steps needed to reach the option to Install Apps has changed since this article was originally drafted. The steps have been updated and screenshots have been added for clarity.7/28/2026 12:28 PM
2344Generative AI Platforms - Best Practices for Credit Usage in ChatGPT EduOpenAI recently updated the pricing and usage model for ChatGPT Edu. As part of these changes, some premium AI features and advanced models now consume usage-based credits in addition to the standard ChatGPT Edu subscription experience. Quick takeaway: Use standard ChatGPT Edu features for routine work, reserve credit-consuming advanced features for tasks that need deeper reasoning, automation, research synthesis, complex content generation, or advanced coding support.7/22/2026 3:56 PM
2280Generative AI Platforms - General Information About Gemini Notebook (formerly Google NotebookLM)Google NotebookLM has been rebranded as Gemini Notebook. This and other articles have been updated to reflect the new branding.7/22/2026 11:09 AM
731Knowledge Management - Searching for Knowledge Articles in TeamDynamix Client Portal and Knowledge BaseThe Search logic TeamDynamix uses in the Client Portal and Knowledge Base has changed. The field in the top-right of the portal and KB has changed and now uses AND logic for its searches, so a search with many words will only return articles that contain ALL of the words in the search, instead of returning all articles with ANY of the words like it used to under OR logic. This article has been updated to explain the new behavior and how it can be modified on individual searches.7/21/2026 4:08 PM
735Identity Assurance Policy and Procedure - Internal OnlyInformation about how users can correct their personal identity assurance information has been added.7/21/2026 3:08 PM
26Knowledge Management - How to Create a Knowledge Article in TeamDynamixArticle has been enhanced with additional screenshots and instructions for clarity.7/21/2026 12:31 PM