What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
39Knowledge Management - Operators Available to Modify Full Searches in the Client Portal and Knowledge BaseThis article has been updated to reflect the changed content of the related article on the TeamDynamix Solutions Portal, where this was originally copied from.7/10/2026 5:05 PM
731Knowledge Management - Searching for Knowledge Articles in TeamDynamix Client Portal and Knowledge BaseThe Search logic TeamDynamix uses in the Client Portal and Knowledge Base has changed. The field in the top-right of the portal and KB has changed and now uses AND logic for its searches, so a search with many words will only return articles that contain ALL of the words in the search, instead of returning all articles with ANY of the words like it used to under OR logic. This article has been updated to explain the new behavior and how it can be modified on individual searches.7/10/2026 5:04 PM
2286Approved Software ListThis article is ultimately going to replace the existing Approved Software List currently hosted at https://upl.msu.edu/procurement/policies-procedures/it-review/approved-software/index.html.7/10/2026 4:01 PM
2350Respondus - How to Require a Second Camera for a Respondus Monitor Exam (For Instructors)This article details the steps necessary to require the use of a second camera during a Respondus Monitor Exam.7/9/2026 9:11 AM
2243TeamDynamix - TDX Applications and Portals by Unit - Internal OnlyThis article identifies which units use which portals and applications within TeamDynamix. As units are onboarded this article should be updated to reflect the changes.7/8/2026 1:27 PM
1977TeamDynamix - Ensuring Compliance with Ticket Response Service Level Agreement (SLA)Added the TDX Ticket SLAs that have been setup7/8/2026 1:16 PM
1801TeamDynamix - How To Change Ticket Classifications - Internal OnlyNo changes7/7/2026 11:08 AM
1997Change Enablement - How to Cancel a Change Order - Internal OnlyAdded steps to cancel at the Implement Change Choice step7/7/2026 11:06 AM
1996Change Enablement - Risk Survey Guide - Internal Only7/7/2026 10:34 AM
1900TeamDynamix - Using the Briefcase7/7/2026 9:48 AM
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