What's New in the Knowledge Base

These articles have important changes that have been highlighted to enhance awareness. Articles that are marked "Internal Only" have restricted permissions and may not be viewable by everyone. A full list of modified articles is available from View All Recent Articles (link).

List of recently updated articles that have been highlighted with important changes.
IDArticle LinkUpdate SummaryDate Modified
792Zoom Web Conferencing - How To Switch to HIPAA-Compliant ModeUpdated guidance to recommend logging out of Zoom and using a private browsing session when making the switch to HIPAA compliance mode. This will prevent any existing Single Sign-On (SSO) sessions from interfering with the switch.10/1/2026 3:34 PM
2427What to do if Your Laptop Gets StolenThis article covers actions you should take if your laptop is lost or stolen. Most important is to act quickly. Fast response dramatically increases the chance of recovery and reduces the risk of data exposure.9/29/2026 2:41 PM
2425TeamDynamix (TDX) - Version 12.3 Release NotesThe official article from TDX is available on their solutions portal. Version 12.3 is scheduled to be released on October 10, 2026. Some of the new features are highlighted in this article.9/24/2026 11:00 AM
735Identity Assurance Policy and Procedure - Internal OnlyInformation about how users can correct their personal identity assurance information has been added.9/24/2026 10:52 AM
2091Local Technical (LT) Change Advisory Board (CAB) Reviewers Role and Responsibilities - Internal OnlyA guide to ensure consistency, accountability, and thoroughness in the change review process by clearly outlining what LT CAB reviewers are expected to verify.9/22/2026 2:53 PM
2422Web Hosting - Managing DomainsThis article describes the Domains interface in cPanel used to manage domains setup on a given web hosting account9/22/2026 10:25 AM
2423Examsoft - Currently Does Not Support macOS 27 (Golden Gate)Examsoft is not yet compatible with macOS 27 (Golden Gate). You will either need to downgrade the OS on your device of find another device to use to take the quiz/test/exam.9/18/2026 10:01 AM
2340Non-credit Registration System (cart.next.msu.edu) - Frequently Asked QuestionsNon-credit program offerings featured on cart.next.msu.edu require setting up an account and password. FAQs for setting up an account, password, payment, and accessing online courses.9/17/2026 8:04 AM
2338Non-credit registration system (cart.next.msu.edu) - ITSD Reference for Accessing Online Courses in D2L - Internal OnlyThis article is intended as a reference for ITSD with information about how courses should and should not be accessed using this system. Short version - don't log in directly to D2L and access the course through the learning portal instead.9/17/2026 8:04 AM
2003Change Enablement - Change Deferment, Pauses and Freeze Process - Internal OnlyFAQ regarding the Change Deferment and Pauses Processes9/16/2026 8:10 AM
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