Telecom - General Information About Voicemail

MSU IT Services hosts a campus voicemail solution that offers unified communications features such as email notifications of voice messages, time of day greetings and much more.

For users with Avaya-branded phones on the Avaya Campus PBX

  • Visit the Avaya Aura Messaging knowledge article (link, KB 861) for more information.
  • To access the Avaya Aura Messaging self-service portal, click here (link).
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Unified Messaging is a feature of the Avaya voicemail system that allows users to receive copies of voicemails left on their work phone in their MSU email account. This allows the user to know that a message was left for them and allows them to listen to it over their computer remotely. Users can also use the Web Access function to listen to their voicemails through a web browser.