Telecommunication - Telecommunication Training

User guides

Telecommunication Services has provided user training guides (link) for many of our services and products.

Dialing instructions

See KB 1019 (link) for dialing instructions for campus phones.

Telephone instructional videos

Learn how to use common phone functions of certain Avaya models by visiting the instructional videos page (link).

Avaya Campus PBX training

Telecommunication Services provides hands-on training for Avaya telephones including detailed button functionality and feature use including call transferring, conferencing, speed dial and voicemail. Use the Request a Telephone Consultation button on the right side of this article to submit an online service request to schedule training.

 

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Related Services / Offerings (1)

MSU provides campus telephone services through the Avaya Campus PBX system. The system offers various features, like voicemail, EC-500, call forwarding, unified messaging, and softphone applications.