User guides
Telecommunication Services has provided user training guides (link) for many of our services and products.
Dialing instructions
See KB 1019 (link) for dialing instructions for campus phones.
Telephone instructional videos
Learn how to use common phone functions of certain Avaya models by visiting the instructional videos page (link).
Avaya Campus PBX training
Telecommunication Services provides hands-on training for Avaya telephones including detailed button functionality and feature use including call transferring, conferencing, speed dial and voicemail. Use the Request a Telephone Consultation button on the right side of this article to submit an online service request to schedule training.