| 24887429 |
Open tickets chart does not display ticket count anywhere |
Open |
Multiple |
"Open Tickets Chart" desktop module does not display the ticket count. |
| 24415330 |
Marking all subtasks complete on card not updating completed date |
Closed |
Cardwall |
Marking all subtasks complete on a card is not setting the completed date for the card. |
| 24228158 |
Error if you try to comment on a preview of an item in Teams |
Open |
Teams Integration |
If you try to comment on an item in Teams before you send the message, an error message says that you can't comment. |
| 24124352 |
API documentation for Service Category icon styles is wrong |
Open |
Service Catalog |
The remarks for the API ServiceCategory.IconStyle are incorrectly referring to icon character code information. |
| 23970702 |
Highlighting the text of the estimated hours on the edit task dialog with the mouse in Web Plan Manager closes the dialog |
On Hold |
Web Plan Manager |
Highlighting the text in an input on the edit task dialog with the mouse in Web Plan Manager closes the dialog when you release the mouse outside of the dialog. |
| 23954085 |
Startup summary (splash screen) does not go away when you click on something in it |
On Hold |
My Work |
Startup summary (splash screen) does not go away when you click on something in it |
| 23039054 |
Duplicate ItemView records are causing duplicate tickets to return in TicketsSearch |
Closed |
Ticketing |
Sometimes, a ticket will show up multiple times in a ticket search for only specific users. |
| 22960362 |
Create ticket from multiple assets is not working |
On Hold |
Assets / Configuration Items |
Creating a ticket from multiple assets does correctly associate the assets to the ticket. |
| 22870908 |
Notifications sent to a user's alternate email address can contain TDClient links to the wrong portal |
On Hold |
Notifications / Outbound Email |
Notifying users at their alternate email address will generate TDClient links for the organization's default client portal application as opposed to the user's primary client portal application. |
| 22679824 |
NVDA (Accessibility) > Unable to Add/Edit Content in CKEditor in Chrome |
Open |
Project Risks |
User is typing but no response from keyboard and this is a required field |
| 22533837 |
Cannot clear radio button value in Ticket Template |
On Hold |
Ticketing |
There is no way to clear radio button answer in ticket template |
| 22533585 |
When creating ticket template - when applying form - some default values not applied |
On Hold |
Ticketing |
Applying form when creating ticket template doesn't populate all default values |
| 22533507 |
Applying Ticket Template clears some default form values |
Open |
Ticketing |
Applying Ticket Template clears some default form values |
| 22422449 |
Priority field not being populated in order by dropdown automatically |
On Hold |
Reporting (Report Builder) |
In a new ticket report, selecting the priority field from the list of fields will not automatically add the priority field to the existing order by fields' dropdown. It will appear if you add a new order by field, however. |
| 22330028 |
System.Exception: You do not have permission to add plans |
On Hold |
Project Plans / Tasks |
Users might experience an error attempting to create a plan. |
| 22237453 |
TDClient Project feed entry is incorrect when Project title has angle brackets |
On Hold |
Project Management |
Title with angle brackets and their feed entry |
| 22209567 |
SQL Timeout - SP: MyWorkAccomplishmentsSelect |
Open |
My Work |
Users will sometimes see long loading times when attempting to load My Accomplishments. |
| 22123856 |
Ticket Task "update" - save button becomes stuck in "Saving" if save fails due to surpassing max character limit |
On Hold |
Ticket Tasks |
Ticket Task save button gets stuck when there's too many characters |
| 21725087 |
Time Detail Report Person Filter |
On Hold |
Finance |
On the Finance > Time Detail Report, there is a Person input filter. This input allow multiple selections. However, the code only handles one selection. When multiple people are entered, it functions as though no people were entered. |
| 21536741 |
Ticket Task not included in My Work -> My Accomplishments if Ticket Task is auto-completed from Ticket close |
On Hold |
My Work |
Ticket Task not included in My Work -> My Accomplishments if Ticket Task is auto-completed from Ticket close |
| 21019075 |
Issues with autocorrect on mobile in CKEditor |
Open |
Multiple |
Autocorrect on mobile devices can sometimes interfere with typing into the rich text editor for ticket descriptions or feed entries. |
| 20885394 |
Unable to delete Waterfall plan task using keyboard |
On Hold |
Windows Plan Manager |
Unable to delete a waterfall task using keyboard. |
| 20848828 |
Back Button Breaks Card Wall |
On Hold |
Cardwall |
When using card wall, pressing the back button after editing multiple cards will render the application unusable until the page is refreshed. |
| 20832024 |
Kick off evaluation of rules that filter on related item custom attributes |
On Hold |
Workspaces (11.5+) |
Workspace rules with a condition filtering on a related item custom attribute are not evaluated when the related item changes or the custom attribute value on the related item changes. |
| 20810565 |
TDMobile update closed project |
On Hold |
Project Management |
The update button is displayed in TDMobile for closed projects but leads the user to a blank screen. |
| 19659823 |
Windows Plan Manager exception when clicking Ok in the 'Make this Start Sooner' dialog window. |
On Hold |
Windows Plan Manager |
In Windows Plan Manager, when clicking the Shift Sooner icon in the Status column on the Plan row, it is possible for an exception to occur if the specified date is set such that new end dates will be too far in the future. |
| 19475150 |
Web Plan Manager Date Editor doesn't scroll horizontally |
On Hold |
Web Plan Manager |
In web plan manager, if a date editor is open and the grid is scrolled horizontally, the date editor does not scroll with its corresponding cell, |
| 19022434 |
Inflated Resource Schedule Hours |
On Hold |
Project Management |
If a Resource that requires approval (via a resource pool) is removed from a project and then is added back to the project, when the request is approved, the scheduled hours for the current week will be added to any scheduled hours for the week that existed before the resource was deleted. |
| 18399845 |
Project Resource Shift Schedules is very slow |
On Hold |
Project Management |
Shifting project resource schedules can be extremely slow. |
| 18152706 |
Custom form save process needs to use an all-or-nothing approach |
On Hold |
Form Builder/Custom Forms |
If I try to save a form and the operation fails due to sql timeout my form is wiped out. |
| 17600654 |
Receiving communication error about TLS after installing Excel Add-in |
Open |
Excel Reporting Add-In |
You receive an error referencing TLS when you open excel when the TDX Excel Reporting Add-In is installed. |
| 17168216 |
Accessibility Wave error-1 empty link error in TDClient>not submitted Project Request>risk detail page |
On Hold |
Project Requests / Portfolio Planning |
In TDClient, when viewing a Risk on an unsubmitted project request, there is an empty link accessibility error. |
| 15925464 |
Fw: Different Issues with Check-in in TeamDynamix |
On Hold |
Web Plan Manager |
In a waterfall project plan, if a value is copied onto the clipboard and then pasted very quickly into the percent complete cell on multiple rows, in some cases the updated percent complete is not being saved when the plan is checked in. |
| 13986002 |
Removing a project resource and deleting all associated materials doesn't clean everything up fully |
On Hold |
Project Management |
Removing a project resource and deleting all associated materials might not fully delete all of the associated materials. |
| 11409458 |
A configured workflow for a service can fail to start when creating a ticket if the service's form is pre-set with a different service |
On Hold |
Service Catalog |
A configured workflow for a service can fail to start when creating a ticket if the service's form is pre-set with a different service |
| 10972803 |
Attachment added to issue does not persist on Save postback that fails due to bad data |
On Hold |
Project Management |
When adding an attachment to an issue, the attachment is not retained in the issue input if the Save fails. |
| 9409859 |
Production Web Apps redirect using 302, which forces GET, instead of 307 |
On Hold |
Windows Budget and Capacity Planner |
In some cases, a user may see an error when using Windows Plan Manager and they are no longer authenticated. |
| 9346002 |
Expand/Collapse arrows move when the user scrolls horizontally |
On Hold |
Windows Budget and Capacity Planner |
In Windows Budget and Capacity Planner, when all four grids are open or the window is not full size, the Expand/Collapse arrows move when the user scrolls horizontally. |
| 8687063 |
DateTime Fields Not Stored in UTC |
Open |
Ticketing |
DateTime fields are stored in Server Time, not UTC, which can make it difficult when dealing with other timezones. |
| 6379752 |
Workflow web service calls do not "complete" properly from time-to-time, typically when multiple calls are run in parallel |
On Hold |
Ticket Workflows |
When multiple ticket workflow web service steps on the same ticket start at the same time, there is a chance that one of the steps will not complete. This can be avoided by avoiding web service steps that run in parallel. |
| 5953919 |
Refresh when switching between desktop & applications |
Open |
Desktops |
Desktop does not refresh when switching between views in TDNext, even if the automatic refresh interval has passed. |