Enterprise Business Systems (EBS) - Error: "Error 100 ADP" When Accessing W-2 Reprint Tile

Problem

When attempting to reprint a W-2 through EBS, "Error 100 ADP" appears on the W-2 Reprint tile.

Environment

Enterprise Business Systems (EBS)

Resolution

There should be a W-2 Archive option on the main EBS page. Use that to access your older W-2s.

Screenshot

Cause

This error happens on the W-2 Reprint tile when you have no W-2 from 2021 or later.

Similar Error

Some accounts may have had a change affect them which results in "Error code 100" in the W-2 Reprint tile. See KB 1677 (link) for details.

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Enterprise Business Systems (EBS) - Error: "Error 100" When Accessing the W-2 Reprint Tile
Some employee records may need backend support to correct an issue with reprinting W-2s.

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EBS Portal
The Enterprise Business Systems (EBS) Portal is the entry point to administrative systems used university-wide. Based on security roles, the EBS Portal provides MSU employees and retirees access to their unique combination of authorized administrative systems. Embedded as part of MSU’s HR/Payroll System, it provides direct access to various human resources functions.