Problem
You are unable to access your email in D2L, and you see "You must complete the following quizzes for alerts to be enabled:".
Environment
D2L
Resolution
An active quiz attempt may have restrictions in place that prevent access to D2L email during the duration of the attempt. There is a link to the quiz. Finish and submit the quiz to resolve the issue. If the quiz is not accessible and you cannot submit it, contact the IT Service Desk for assistance.
Cause
This problem can be caused when a student is taking a quiz where the instructor has disabled the use of email. The disabling affects ALL of D2L, not just the course where the quiz is being taken. On timed quizzes, this usually isn't an issue, but it can be an issue for untimed quizzes.