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- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will install the Google Drive app on your Windows machine.
- Knowledge Base
- Teaching and Learning
- Assessment Systems and Learning Analytics
This article details a fix for the Respondus error "Compatibility Mode Not Allowed".
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will connect your machine to an Elastic Storage network drive.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will configure the OneDrive client on your Windows machine for use at MSU.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will connect your Windows device to the Eduroam wireless network.
- Knowledge Base
- Information Security
- Secure Computing
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article will cover the process of performing a Master Reset to resolve most VPN issues
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will install Okta FastPass on your managed Windows device.
- Knowledge Base
- Information Security
- Identity and Access Management
Following these steps will set up Okta FastPass on your machine, allowing you to use biometric and other credentials to complete multi-factor authentication (MFA), often referred to as Two-Factor Authentication (2FA).
- Knowledge Base
- Information Security
- Identity and Access Management
Imprivata stores passwords to facilitate easy authentication to various systems. This article covers how to update a password stored in Imprivata.
- Knowledge Base
- Infrastructure
- Server and Storage Management
Mapping a network drive to Elastic Storage lets you treat the remote storage almost like a local drive: easy access via File Explorer, drag/drop files, integrate with your applications. It simplifies collaboration and shared‐storage use without needing to manually connect each time.
- Knowledge Base
- Infrastructure
- Server and Storage Management
This article describes how to manually force a group policy update.
- Knowledge Base
- Infrastructure
- Server and Storage Management
IT Services provides a file share storage service (network-attached storage) that can be mapped as a drive within Windows Explorer on a Windows computer.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
MSU computers constantly refresh their Windows license while connected to the network. Due to the increase in remote work, MSU computers may need to refresh their license.
- Knowledge Base
- Administrative and Business
- Alumni and Advancement
This article describes how to download and install the AdvanceWeb Utility Tool on Windows OS computers.