Search28 Results
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
- Zoom Web Conferencing
Following these links will download and install the local Zoom client on your windows or macOS device.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will clear the DNS cache on your Windows machine. This is a common troubleshooting step for various website issues.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This article will cover the process of performing a Master Reset to resolve most VPN issues
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following the steps in this article will create a backup of your Spartan Mail account to a local machine that can then also be transferred to a new mail service if desired.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will connect a locally installed Windows Outlook client to MSU's Spartan Mail service.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Applications Distribution
MSU computers constantly refresh their Windows license while connected to the network. Due to the increase in remote work, MSU computers may need to refresh their license.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
If MS Teams is exhibiting strange behavior, clearing the program's cache might help. This article details how to do so.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will add your Spartan Mail account to a local Windows 10 Mail app.
- Knowledge Base
- Infrastructure
- Server and Storage Management
IT Services provides a file share storage service (network-attached storage) that can be mapped as a drive within Windows Explorer on a Windows computer.
- Knowledge Base
- Administrative and Business
- Alumni and Advancement
This article describes how to download and install the AdvanceWeb Utility Tool on Windows OS computers.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
Following these steps will connect your machine to an Elastic Storage network drive.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
This article describes how to properly sanitize data on mobile devices.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
Following these steps will connect your Windows device to the Eduroam wireless network.