Getting Online - Network and VPN

Help getting your devices connected to MSU's network. A Virtual Private Network (VPN) connection is an extra level of security required to access some, but not all online MSU resources and systems.

Articles (24)

Pinned Article Network - How To Register Your Device for DHCP and Get Connected

After completing these steps you will have registered your device and connected it to MSU's network.

Pinned Article Virtual Private Network (VPN) - How to Perform a Master Reset on Windows to Resolve VPN Issues

This article will cover the process of performing a Master Reset to resolve most VPN issues

Network - Access for Conferences and Events at MSU

The following information is primarily for the departments/units who host guests or conferences. Individual campus guests (such as hotel guests) are advised to take advantage of MSUnet Wireless Guest, or to contact the sponsoring department/unit.

Network - Ethernet and Wireless Network Coverage for Spartan Village and University Village

University Village has wireless and ethernet in all buildings and rooms. Spartan Village has ethernet, but certain buildings do not have wireless access.

Virtual Private Network (VPN) - Main Article List

All the top VPN articles gathered together in one place for easy access.

Network - How To Connect to the Guest Wireless Network at MSU

MSU offers guest wireless access to people visiting MSU that doesn't require registering their devices to connect. Following these instructions will get you connected.

Network - How To Find the MAC Address for a Device

These instructions will help you locate the MAC address for your device, which is needed when registering to connect it to MSU's network.

Network - How to Setup a Wireless Router to Use in MSU Housing Not Served by MSUNet

Following these steps will register and connect a wireless router for use in a MSU Residence Hall.

Virtual Private Network (VPN) - How to Request Access to the VPN at MSU

Following the steps below will request access to the Virtual Private Network (VPN) at MSU.

Virtual Private Network (VPN) - How to Connect to the VPN at MSU on Windows

This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.

Virtual Private Network (VPN) - How to Download the Optional Windows Thick Client for VPN at MSU

Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.

Virtual Private Network (VPN) - How to Connect to the VPN at MSU on macOS

This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.

Virtual Private Network (VPN) - How to Download the Optional macOS Thick Client for VPN at MSU

Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.

Eduroam - How to Connect to Eduroam Wireless on an iOS Device

This article provides instructions on how to connect Eduroam using an iOS device

Virtual Private Network (VPN) - Setting up the VPN for Apple iOS

This article details how to install the BIG-IP Edge VPN client on a device running Apple iOS.

Eduroam - Troubleshooting Eduroam Wireless Issues

If you are having trouble authenticating to campus wireless using Eduroam, the following solutions may help.

Network - Private WiFi Address Setting Preventing MSUNet Access

The use of a private network address, aka random MAC or random hardware address with MSUNet 3.0 is not recommended.

Website Error: "Sorry, an Error Has Occurred"

This article describes how to handle a website issue that is being blocked by the Website Application Firewall (WAF/ASW). Callers may say they received the error message "Sorry, an error has occurred" starting with "Incident ID," (IncidentID) or "ASW".

Virtual Private Network (VPN) - Issues and Troubleshooting Guide for for macOS

This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.

Virtual Private Network (VPN) - Issues and Troubleshooting Guide for for macOS

This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.

Virtual Private Network (VPN) - Setting up the F5 Campus VPN for Linux

This article details how to connect to the BIG-IP (F5) VPN using a Linux Client. There is no thick client available to download, it is all browser-based.