Help getting your devices connected to MSU's network. A Virtual Private Network (VPN) connection is an extra level of security required to access some, but not all online MSU resources and systems.
This article will cover the process of performing a Master Reset to resolve most VPN issues
After completing these steps you will have registered your device and connected it to MSU's network.
University Village has wireless and ethernet in all buildings and rooms. Spartan Village has ethernet, but certain buildings do not have wireless access.
All the top VPN articles gathered together in one place for easy access.
The following information is primarily for the departments/units who host guests or conferences. Individual campus guests (such as hotel guests) are advised to take advantage of MSUnet Wireless Guest, or to contact the sponsoring department/unit.
MSU offers guest wireless access to people visiting MSU that doesn't require registering their devices to connect. Following these instructions will get you connected.
These instructions will help you locate the MAC address for your device, which is needed when registering to connect it to MSU's network.
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
Following these steps will register and connect a wireless router for use in a MSU Residence Hall.
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
This article details how to install the BIG-IP Edge VPN client on a device running Apple iOS.
This article provides instructions on how to connect Eduroam using an iOS device
If you are having trouble authenticating to campus wireless using Eduroam, the following solutions may help.
The use of a private network address, aka random MAC or random hardware address with MSUNet 3.0 is not recommended.
This article describes how to handle a website issue that is being blocked by the Website Application Firewall (WAF/ASW). Callers may say they received the error message "Sorry, an error has occurred" starting with "Incident ID," (IncidentID) or "ASW".
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
This article details how to connect to the BIG-IP (F5) VPN using a Linux Client. There is no thick client available to download, it is all browser-based.