Articles (9)

Change Enablement - How to Cancel a Change Order

This article provides a step-by-step guide on how to cancel a change order effectively.

Change Enablement - How to Reschedule a Change

This article provides instructions and policies regarding rescheduling changes that have already been approved.

Change Enablement - Risk Survey Guide

The article was created to assist with completing the risk survey.

Change Enablement PIR Guide for Evaluating Successful with Errors Change Orders

The Change Release Owner's Manager will use this article to respond to the Post Implementation Review (PIR) email.

Change Enablement - Change Deferment, Pauses and Freeze Process

The Change Deferment Process addresses frequently asked questions.

Configuration Management - Aligning the Service Catalog with the Service Portfolio - Internal Only

This article will explain the reason for and activities around aligning the Service Catalog in TDX with the MSU IT Service Portfolio.

Change Enablement - How To Vote on Change Orders

This article is to assist Voting CAB members, ECAB Approvers, and Change Reviewers (departmental approvers) to use the My Approvals tab to approve or reject change orders brought forward for review.

Note: There can only be one vote per department.

Process - Purchasing MSU-owned Assets for Personal Use - Internal Only

This process enables an individual to purchase an MSU-owned asset while ensuring that all MSU-owned software and information is securely removed and the IT Access Management (ITAM) Repository is updated accordingly.