A script error has been reported when trying to connect their VPN client.
This will guide you through connecting a macOS device to the virtual private network (VPN) at MSU for the first time.
This article will cover the process of performing a Master Reset to resolve most VPN issues
This will guide you through connecting a Windows device to the virtual private network (VPN) at MSU for the first time.
Following these steps will download and install the macOS BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
Following these steps will download and install the Windows BIG-IP Edge client used to connect to the virtual private network (VPN) at MSU.
If the F5 VPN, on macOS, does not connect or you can't connect to the "vpn.msu.edu" website using Safari, these steps may help.
Following the steps below will request access to the Virtual Private Network (VPN) at MSU.
This article provides suggestions for some F5 VPN issues and basic troubleshooting steps to take to resolve them on macOS.
When trying to authenticate using two-factor (2FA) to connect to the VPN, you receive an error: "{{ 'securitycode.title' | translate }}".
When attempting to connect to the VPN using the BIG-IP Edge Client or connecting at vpn.msu.edu you receive an error: "Not Authorized".
When attempting to connect to the VPN you get a message that you have failed the anti-virus check.
After connecting to the F5 VPN it disconnects after a short period of time, or you're unable to connect to any websites, systems, etc. after connecting.
While using the BIG-IP Edge Client to connect to the VPN, it seems to disconnect randomly after a period of time.
Previously, VPN roles were based on a user's association with MSU (Student, faculty, staff, etc). The new VPN roles have been re-organized to simplified access levels as this focuses on what is being accessed instead.
The F5 Campus VPN is integrated with MSU's Unified Login (Okta), requires multi-factor Authentication (MFA), and also requires having anti-virus software installed.