Software and Applications Distribution

To protect systems and data against viruses and malware, MSU IT provides endpoint security protection at no cost to departments, faculty, researchers, and staff.

It is a best practice to encrypt, and thereby password protect, any shared data file containing a level of sensitive data.

This article provides information about SQL Injection Attacks and steps to take to mitigate them

This article is a growing list of questions that have been received regarding ESET.

This article shares links to outside support sites that show how to enable autofill and modify saved passwords for logins, etc.

Recent updates to the CampusAD MEMCM systems introduced options that allow for Software Center customizations that better align with current university branding guidelines. Software Center changed only in appearance and not in any functional way.

Introduction to Spartan Stream

This article provides information about default automatic updates for all Microsoft applications on macOS.

This article provides instructions about how to disable toolbars add-ons in Safari to prevent issues with EBS systems such as HR/Payroll

Issues with EBS systems, particularly HR/Payroll, can occur when using non-supported toolbars, such as Ask, Bing, Google, MSN, Yahoo, and others.

When you need presentations to run without interruption from ESET Endpoint Security, there are 2 primary methods to activate Presentation Mode.

Some websites may require cookies in order to function properly. This article links to support documentation how to adjust cookie handling in many popular browsers.

Following these steps will clear the cache of your internet browser, which is an essential troubleshooting step for many web-related problems.

This article details how to enable private browsing which is useful to bypass or diagnose various browser issues.

Following these steps will connect your Okta Verify credential to authenticate on an ESET Business Account

This article links to support documentation showing steps to enable or disable pop ups in a browser.

This article provides information on how to install, set-up, and grant permissions for TeamViewer Host and how to use TeamViewer Host.

Following these steps will obtain a license allowing you to download and install the ESET Anti-Virus software to a personal machine.

Following these steps will apply serialized licensing to a copy of Adobe Creative Suite.

Following these steps will update a bookmark in your browser to a new URL (website address). This can help resolve some browser issues caused by outdated bookmarks pointing to a now incorrect URL.

This article links to instructions how to change default font settings in many popular browsers. Not all had official documentation sources available.

This article gives basic details how to obtain a departmental license for NVivo, where to download it, and contains some links to training materials.

This document will how to determine the Operating System (OS) and OS build/version number, as well as the version numbers of most applications.

Following these steps will install a copy of the ESET Anti-Virus Protection application on your personal Windows device.

Following these steps will activate Office 365 for your user account on a shared Windows 10 machine, without using up any of your licenses for personal machines.

This article describes how to add a department or personal folder to OSX.

Following these steps will download and install the ESET Anti-Virus software to your macOS machine.

Following these steps will install ESET Anti-Virus on an MSU-owned macOS device using Jamf.

This article details how to view the FileVault recovery key in Jamf Pro.

This article describes how to install VMware view client on an iPad.

Out of date modules may prevent ESET from protecting the device. Updating the modules will restore functionality.

This article details the resolution provided by ESET for slowdown issues when retrieving email.

This article describes how to resolve the Login Context NULL error message when attempting to login to multiple sites using a bookmark.

When trying to launch SPSS Premium on macOS a Server Login box pops up and prevents access to the application. Selecting Cancel closes the application and selecting OK appears to do nothing.

MSU computers constantly refresh their Windows license while connected to the network. Due to the increase in remote work, MSU computers may need to refresh their license.

This article describes how to assist with "Windows update has been disabled by your system administrator" error message.

This run-time error is easily fixable for machines that are connected to JAMF. This article details the fix.